Kevin Hayward

3 thoughts on “Kevin Hayward”

1. Kevin and his team do a great job. I appreciate how friendly and knowledgeable they are. I’m willing to look past the fact he’s a Giants fan, not everyone is perfect.

2. Kevin and his team do a great job explaining coverages and helping you understand what you are purchasing. They always go out of their way to assist. I wouldn’t hesitate to reach out to Kevin. We have had multiple lines of business with him and have found the agency to be exceptional. “

3. The office staff has always been very nice when I have spoken to them on the phone about questions or payments. When I actually needed their services, though, they were extremely unhelpful. They kept passing me off to different departments, never claiming responsibility, and never kept me updated on the status of my claim. I literally had to yell at an agent, after 1 month of no progress on my claim, to get the help that I pay for. I was not asking for any more than the policy that I pay for is supposed to provide. I plan to leave this insurer after such negligent treatment. When I pay hundreds of dollar a year, I expect more than a friendly voice. I expect people to do their jobs and this is not what this office does.

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