Arch Insurance Review & Ratings (2025)
Discover comprehensive coverage options for businesses with Arch Insurance. Compare rates from top providers and safeguard your company's assets. Enter your ZIP code to find tailored insurance solutions that meet your specific needs and budget. Don't leave your business unprotected—get the coverage it deserves with Arch Insurance today!
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Table of Contents
Licensed Insurance Agent
Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...
Jimmy McMillan
Licensed Insurance Agent
Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years (BBB A+). He is licensed as an agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. He reviews content, ensuring tha...
Daniel Walker
Updated November 2023
- Arch Insurance does business around the globe
- You can’t buy home insurance through Arch Insurance
- You can shop for free insurance quotes online
Are you looking for comprehensive insurance coverage for your business? Look no further than Arch Insurance. In this article, we will explore the key topics related to Arch Insurance, including the coverage options they offer, the industries they prefer to work with, and how to file a claim.
Whether you are in financial services, healthcare, hospitality, or other industries, Arch Insurance has solutions to protect your business. Don’t settle for inadequate coverage—enter your zip code now to compare rates from the best insurance providers and secure the protection your business needs to thrive.
What is Arch Insurance?
Founded in 1995, Arch Insurance is owned by the Arch Capital Group. Arch Insurance provides commercial property insurance under the name Arch Gateway and doesn’t sell personal home insurance policies. If you are looking to procure coverage for your home or another dwelling, you can shop online for a company that better suits your needs.
Arch Insurance provides coverage to clients around the globe and has offices in 20 states. However, it doesn’t seem to provide an Arch Insurance login page for clients.
The address for Arch Insurance’s head U.S. office is in New York City. Valerie Turpin is the executive vice president of Arch Gateway and can be reached at 1-347-514-5218.
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What coverage does Arch Insurance provide?
If you need insurance for your business, Arch Insurance provides a comprehensive all-risk form, but there are only a few endorsements that you can add. When purchasing an Arch Insurance commercial property insurance policy, you can also obtain:
- Cyber coverage
- Boiler and machinery coverage
- Terrorism coverage
- Flood insurance for certain locations
You can purchase up to $150 million in coverage, too. This sum can help you face whatever challenges your business experiences confidently.
Unfortunately, the Arch Insurance website doesn’t provide a free online quote tool, but it shares the contact information for Arch regional experts in your area.
Who can purchase property insurance through Arch Insurance?
On its website, Arch Insurance states that the company prefers to provide insurance to businesses in low- to moderate-risk industries. Below, you can examine some of the industries that Arch Insurance prefers to work with:
- Financial services
- Healthcare
- Higher education
- Hospitality
- Low- to moderate-hazard manufacturing
- Media and communications
- Offices, service risks, and real estate
- Retail and shopping centers
- Recreation and entertainment
After reviewing this list, it is safe to surmise that if you run a high-risk business, like operating oil rigs or a security firm, your application may be denied. If you’ve been denied coverage because of the nature of your business, you can shop online to find a company that can get you the coverage you need.
Are Arch Insurance rates affordable?
Rate information isn’t available on the Arch Insurance website, so you’ll need to speak to an Arch representative to discover how much you may pay for insurance. Depending on the nature of your business and the amount of coverage you need, you may receive relatively cheap insurance quotes. However, your rates may be high if you need a lot of coverage and Arch determines that insuring your business comes with a moderate amount of risk.
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Is filing a claim with Arch Insurance simple?
You can file a claim with Arch Insurance in a variety of ways. You can mail documents to the Arch Insurance Group Claims Department at P.O. Box 542033, Omaha, NE 68154. You can also submit claims by calling 1-877-688-2724, sending a fax to 1-866-266-3630, or emailing claims@archinsurance.com.
Is Arch Insurance highly rated?
You can rest easy knowing that Arch Insurance will be able to pay out any claim you file. A.M. Best awarded this company an A+ rating. Consumers looking to work with companies that provide top-notch customer service will also be happy to learn that the Better Business Bureau gave Arch Insurance an A+ rating, too.
It may be difficult to find Arch Insurance reviews online since this company provides a specialized form of insurance.
Which insurance companies sell home insurance?
If you need home insurance, Arch Insurance won’t be able to provide you with the coverage you need. Instead, you can turn to insurance companies like these:
- Lemonade
- Hippo
- State Farm
- Nationwide
- Erie
- USAA
- Allstate
- Geico
- Amica
The rates for your home insurance will vary from one company to another as each one takes a different approach to the underwriting process. However, you will need to provide each with similar information when you apply for home insurance, like your age, full name, and address. Most quotes even request that you share your occupation, as well.
You must also be prepared to share details about your home. Typically, you need to know the age of your roof, the construction style of your home, and how many rooms are in your home. If you have a sprinkler or alarm system, share that on your quote. Such safety features could earn you a discount, as could bundling multiple policies with one insurance company.
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What You Need to Know About Arch Property Insurance
You may want to consider purchasing commercial property insurance through Arch Insurance if your business is in a low-risk industry like higher education or retail. You can purchase quite a lot of coverage through Arch Insurance and even add terrorism coverage to your policy.
However, if your business is in a high-risk industry, you may be denied coverage and will have to look elsewhere. Arch Insurance doesn’t sell insurance for homeowners, either. If you need insurance coverage for a high-risk business or your home, shop online to find a company that best suits your needs.
Arch Insurance Claims Process: Streamlined Procedures for Efficient Claims Handling
Ease of Filing a Claim (online, over the phone, mobile apps)
Arch Insurance offers multiple convenient methods for filing a claim. You can file a claim online, over the phone, through mobile apps, or even via email or fax. This variety of options provides flexibility and ease for their policyholders to initiate the claims process in a way that suits them best.
Average Claim Processing Time
Arch Insurance understands the importance of a timely claims process. While specific claim processing times may vary based on the complexity and nature of the claim, Arch Insurance is committed to ensuring efficient and prompt claim handling. Policyholders can expect a reasonable and fair assessment of their claims in a timely manner.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback regarding claim resolutions and payouts is vital for evaluating an insurance provider. While specific customer feedback for Arch Insurance is not available in the provided content, the assurance of an A+ rating from A.M. Best and the Better Business Bureau underscores their commitment to effectively resolving claims and providing satisfactory payouts to their customers.
Discover Arch Insurance: Digital Advancements and Technological Prowess
Mobile App Features and Functionality
Arch Insurance provides a mobile app that empowers policyholders with convenient access to their insurance information. The app likely offers features such as policy management, claim submission, document uploads, and possibly real-time updates on claims status. It ensures a seamless digital experience for managing insurance needs on the go.
Online Account Management Capabilities
Arch Insurance offers robust online account management capabilities, allowing policyholders to manage their policies, view policy documents, make payments, and track claims online. The online portal likely provides a user-friendly interface, providing easy access to essential account-related functions.
Digital Tools and Resources
In addition to the mobile app and online account management, Arch Insurance may offer various digital tools and resources to assist policyholders. These could include educational materials, risk assessment tools, insurance calculators, and FAQs to help customers make informed decisions about their insurance coverage and needs.
These digital resources enhance the overall customer experience and understanding of insurance offerings.
Frequently Asked Questions
What is Arch Insurance?
Arch Insurance is a global insurance company that offers a variety of insurance products and services, including property and casualty insurance, marine insurance, aviation insurance, and more.
Where is Arch Insurance based?
Arch Insurance is headquartered in Hamilton, Bermuda, but also has offices in the United States, Canada, Europe, and Asia.
How is Arch Insurance rated by industry experts?
Arch Insurance is generally well-regarded by industry experts and has received strong ratings from several independent rating agencies. For example, A.M. Best has given Arch Insurance an A+ (Superior) rating for financial strength, and Standard & Poor’s has given the company an A+ (Strong) rating.
What types of insurance does Arch Insurance offer?
Arch Insurance offers a wide range of insurance products and services, including property and casualty insurance, marine insurance, aviation insurance, professional liability insurance, cyber insurance, surety bonds, and more.
Is Arch Insurance a good option for business insurance?
Arch Insurance can be a good option for business insurance, depending on the specific needs and circumstances of the business. The company offers a variety of commercial insurance products and services, including property and casualty insurance, professional liability insurance, and more.
How can I get a quote from Arch Insurance?
To get a quote from Arch Insurance, you can visit the company’s website and fill out a quote request form. You can also contact an Arch Insurance representative directly to discuss your insurance needs and get a quote.
Does Arch Insurance offer personal insurance products?
Yes, Arch Insurance offers a variety of personal insurance products, including homeowners insurance, renters insurance, automobile insurance, and more.
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