Best Business Insurance for Airport Shuttle Services in 2025 (Top 10 Companies)
Progressive, Travelers, and Nationwide are top providers of business insurance for airport shuttle services, featuring competitive rates and up to 31% discounts for low mileage. Progressive excels in policy bundling, offering significant savings and comprehensive coverage for shuttle services.
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Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...
Michelle Robbins


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Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...
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Updated January 2025
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The article explores essential coverages for airport shuttle businesses, emphasizing the importance of general liability and commercial auto insurance.
Our Top 10 Company Picks: Best Business Insurance for Airport Shuttle Services
| Company | Rank | Multi-Policy Discount | Low-Mileage Discount | Best For | Jump to Pros/Cons |
|---|---|---|---|---|---|
| #1 | 10% | 31% | Bundling Policies | Progressive | |
| #2 | 13% | 15% | Competitive Rates | Travelers | |
![]() | #3 | 20% | 15% | Flexible Payment | Nationwide |
| #4 | 15% | 30% | Coverage Options | State Farm | |
| #5 | 25% | 22% | Small Businesses | Allstate | |
![]() | #6 | 25% | 30% | Customizable Coverage | Liberty Mutual |
| #7 | 5% | 15% | Quick Claims | Farmers Insurance | |
![]() | #8 | 5% | 20% | Tailored Coverage | The Hartford |
| #9 | 29% | 20% | Add-on Coverages | American Family | |
| #10 | 10% | 10% | Big Discounts | Chubb |
It highlights the benefits of comparing offerings from both online and traditional providers, providing insights to make informed decisions based on unique business needs.
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#1 – Progressive: Top Overall Pick
Pros
- Bundling Policies: Offers significant discounts for bundling multiple insurance policies.
- High Low-Mileage Discount: Progressive insurance review & ratings offer significant savings for policyholders who drive fewer miles.
- Wide Coverage Options: Offers various coverage options tailored for different business needs.
Cons
- Limited Multi-Policy Discount: The multi-policy discount is not as high compared to some competitors.
- Potential Premium Costs: Despite discounts, premiums might still be relatively higher for certain coverage levels.
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#2 – Travelers: Best for Competitive Rates

Pros
- Competitive Rates: Renowned for its competitive pricing within the insurance industry, Travelers insurance review & ratings stands out for its cost-effective options.
- Multi-Policy Discount: Provides a decent discount for bundling multiple policies.
- Low-Mileage Discount: Offers a discount for low-mileage usage, albeit moderate.
Cons
- Limited Low-Mileage Discount: The low-mileage discount is relatively lower compared to other providers.
- Coverage Restrictions: Some coverage options might have limitations or exclusions that affect certain business needs.
#3 – Nationwide: Best for Flexible Payments

Pros
- Flexible Payment Options: Provides flexibility in payment methods and schedules.
- High Multi-Policy Discount: Offers a substantial discount for bundling policies.
- Variety in Coverage: Provides various coverage options tailored to diverse types of businesses in a Nationwide insurance review & ratings.
Cons
- Limited Low-Mileage Discount: The low-mileage discount might not be as high as other competitors.
- Potential Service Limitations: Some customers might experience service issues or delays in claims processing.
#4 – State Farm: Best for Coverage Options

Pros
- Extensive Coverage Options: Offers diverse coverage options catering to various business needs.
- High Low-Mileage Discount: Provides a significant discount for low-mileage usage.
- Solid Multi-Policy Discount: Offers decent savings for bundling multiple policies.
Cons
- Potentially Higher Premiums: In a State Farm insurance review & ratings, it’s noted that although discounts are available, premiums could still appear comparatively elevated for specific levels of coverage..
- Claim Handling: Some customers might experience delays or complexities in the claims process.
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#5 – Allstate: Best for Small Businesses

Pros
- Substantial Multi-Policy Discount: Offers a high discount for bundling multiple policies.
- Attractive Low-Mileage Discount: Provides a significant discount for low-mileage usage.
- Tailored for Small Businesses: Tailors coverage options suitable for small business needs.
Cons
- Possibly Higher Premiums: Despite discounts, premiums might be relatively higher compared to competitors.
- Customer Service Concerns: In an Allstate insurance review & ratings, certain clients may encounter difficulties with customer service or the processing of claims.
#6 – Liberty Mutual: Best for Customization

Pros
- Customizable Coverage: Offers options for tailoring coverage according to specific business needs.
- High Multi-Policy Discount: Provides a substantial discount for bundling multiple policies.
- Significant Low-Mileage Discount: Provides a significant price reduction for individuals with minimal mileage usage, as indicated by Liberty Mutual review & ratings.
Cons
- Potentially Higher Premiums: Despite discounts, premiums might be relatively higher for certain coverage levels.
- Complexity in Customization: Tailoring coverage might involve a more complicated process that could be time-consuming.
#7 – Farmers: Best for Quick Claims
Pros
- Quick Claims Processing: Known for efficient and prompt handling of insurance claims.
- Moderate Low-Mileage Discount: Provides a respectable deduction for limited mileage usage in Farmers insurance review & ratings.
- Variety of Coverage Options: Provides diverse coverage options catering to different business needs.
Cons
- Limited Multi-Policy Discount: The multi-policy discount is not as high compared to some competitors.
- Potential Service Issues: Some customers might experience service-related challenges or delays.
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#8 – The Hartford: Best for Tailored Coverage

Pros
- Tailored Coverage: Offers customization for coverage to suit specific business requirements.
- Moderate Low-Mileage Discount: Provides a decent discount for low-mileage usage.
- Solid Multi-Policy Discount: Hartford insurance review & ratings provides discounts when combining multiple policies.
Cons
- Relatively Low Discounts: Discounts offered might not be as high as some other providers on the list.
- Possibly Limited Coverage Options: Some businesses might find limitations in available coverage options.
#9 – American Family: Best for Add-Ons

Pros
- High Multi-Policy Discount: American Family insurance review & ratings show a significant reduction in price for combining policies.
- Add-on Coverages: Provides additional coverages that can be beneficial for specific business needs.
- Decent Low-Mileage Discount: Offers a reasonable discount for low-mileage usage.
Cons
- Possibly Limited Availability: Coverage and discounts might vary depending on the location.
- Potential Premium Costs: Despite discounts, premiums might still be relatively higher for certain coverage levels.
#10 – Chubb: Best for Discounts

Pros
- Big Discounts: Chubb offers substantial discounts on insurance policies, allowing businesses to potentially save significantly on premiums.
- Reputation and Stability: Chubb is known for its strong reputation and financial stability within the insurance industry, providing reassurance to policyholders.
- Global Coverage: Chubb operates internationally, offering coverage options in various countries, which can be advantageous for businesses with global operations.
Cons
- Limited Multi-Policy Discount: The multi-policy discount might not be as high compared to other providers.
- Possibly Limited Coverage Options: Some enterprises may encounter constraints in the range of coverage choices provided in Chubb insurance review & ratings.
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Best Insurance for an Airport Shuttle Business
When it comes to insurance for your airport shuttle business, one of the most important policies to consider is general liability insurance. This type of insurance provides coverage for risks such as bodily injury, property damage, and personal and advertising injury. It protects your business in case of accidents, injuries, or damage caused by your shuttle service.
General liability insurance is essential because it offers financial protection against claims and lawsuits that may arise from incidents related to your business operations.
Whether it’s a customer getting injured while using your shuttle service or damage to their property, this policy can help cover the costs associated with legal fees, medical expenses (discover how a medical discount plan can reduce your healthcare costs), or property repairs.
Jeff Root Published Insurance Expert
However, while general liability insurance is crucial, it may not cover all the risks your airport shuttle business could face. To ensure comprehensive protection, it’s recommended to consider additional insurance policies tailored to your specific needs.
Online-Based vs. Brick-and-Mortar Business Insurance Companies
When it comes to obtaining insurance coverage for your airport shuttle business, you have two general avenues to choose from: online-based insurers and brick-and-mortar providers. Each option has its advantages and considerations. Here’s a breakdown of the key points to help you make an informed decision:
Online-Based Companies
- Cost-Effectiveness: Online-based insurers often offer competitive rates due to lower overhead costs compared to brick-and-mortar providers. These cost savings can translate into more affordable premiums for your airport shuttle business.
- Convenience and Efficiency: Online insurers provide a streamlined process for obtaining quotes, comparing policies, and purchasing coverage. You can complete the entire insurance process online, saving time and effort. The convenience of online access allows you to manage your policy and make changes easily.
- Customization and Flexibility: Online-based insurers often offer customizable insurance packages tailored to specific industries, such as airport shuttle businesses. This allows you to select coverage options that align with your unique needs, ensuring comprehensive protection.
- Accessibility: Insurance quotes online are available round-the-clock from insurers, allowing you to access your policy information, file claims, or seek support at any time. Their digital platforms provide easy access to policy documents and resources.
Brick-and-Mortar Companies
- Established Reputation: Brick-and-mortar insurance providers often have a long-standing presence and established reputation in the insurance industry. This can instill a sense of trust and reliability.
- Personalized Service: Working with a local agent or broker from a brick-and-mortar provider allows for a more personal and face-to-face experience. They can provide guidance, answer questions, and assist you in choosing the most suitable insurance coverage for your airport shuttle business.
- Local Knowledge: Brick-and-mortar providers often have in-depth knowledge of local regulations and specific requirements for businesses operating in your area. They can help ensure that your coverage meets all necessary legal obligations.
- Established Claims Process: Brick-and-mortar insurers usually have an established claims process, including local adjusters who can assess and process claims efficiently. This can be beneficial if you prefer a more hands-on approach when it comes to claims handling.
Advice for Choosing a Provider
- Evaluate the reputation and financial stability of both online-based insurers and brick-and-mortar providers before making a decision.
- Compare quotes and policy features from different insurers to ensure you are getting the best coverage at the most competitive price.
- Assess the specific needs of your airport shuttle business and determine which option aligns better with your requirements, budget, and preferences.
Remember, the insurance provider you choose should offer the right coverage, excellent customer service, and a claims process that suits your business’s needs. Take the time to research and evaluate options before making a final decision.
Other Types of Coverage Airport Shuttle Businesses Need
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Finding Affordable Coverage for Your Airport Shuttle Business
Finding the right insurance policy at the best rate is essential for your airport shuttle business. Here are the seven steps to help you navigate the process and secure the most suitable coverage at an affordable price:
What General Liability Insurance Covers for Airport Shuttle Businesses
More Ways to Protect Your Airport Shuttle Business
While having insurance coverage is crucial for protecting your airport shuttle business, there are additional 6 steps you can take to further safeguard your operations. Here are some recommended measures to enhance the overall protection of your business:
- Safety Training: Establish and update safety protocols for defensive driving and emergency responses. Train all employees regularly.
- Vehicle Maintenance: Schedule regular checks and maintenance for vehicles, focusing on safety-critical components.
- Background Checks: Conduct detailed background checks on all potential employees to ensure reliability and safety.
- Record Keeping: Keep detailed and organized records of operations, maintenance, and accidents for legal and operational integrity.
- Cybersecurity: Secure digital data with updated cybersecurity measures to protect against breaches.
- Insurance Review: Periodically review and adjust insurance coverage to align with your business’s evolving needs.
Incorporating these steps into your business strategy not only strengthens your operations against various risks but also promotes a culture of safety and reliability. Explore our comprehensive guide on the best car insurance for high-risk drivers for further details.
Laura Walker Published Insurance Expert
Regularly revisiting and updating these practices in line with industry trends and business growth will help maintain a solid foundation for your airport shuttle service.
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Case Studies: How Airport Shuttle Services Use Insurance Coverage
Common situations that general liability insurance may cover for an airport shuttle business are essential to the smooth running of airport shuttle operations, safeguarding against unexpected events. The importance of insurance as a protective measure for these services is illustrated through practical examples, highlighting its role as a vital safety net
- Case Study #1 – Bodily Injury: A passenger in a metropolitan airport shuttle service was injured due to a fall inside the vehicle. With general liability insurance, the service covered legal, medical, and settlement costs, effectively managing financial and reputational risks.
- Case Study #2 – Property Damage: A collision by one of the shuttles resulted in damage to a parked vehicle. Thanks to commercial auto insurance, the shuttle service managed repair costs without significant financial strain.
- Case Study #3 – Lost Income: A shuttle breakdown led to operational halts and income loss. Business interruption insurance compensated for the income deficit, cushioning the financial blow of the downtime.
- Case Study #4 – Employee Injury: An injured employee, hurt while assisting a passenger, benefited from workers’ compensation insurance, receiving necessary medical care and financial support during recovery, maintaining a positive workplace atmosphere.
This accolade highlights Progressive’s dedication to delivering extensive coverage and exceptional service, safeguarding shuttle services against diverse risks.
Melanie Musson Published Insurance Expert
Roundup: Business Insurance for Airport Shuttle Services
Operating an airport shuttle business requires the right insurance coverage to mitigate risks and liabilities. General liability insurance is key for covering bodily injury, property damage, and more. Explore our comprehensive guide on the best car Insurance for personal injury protection (PIP) for further insights.
It’s beneficial to compare both traditional and online insurers to balance cost, convenience, and quality. Enhancing safety with protocols, background checks, vehicle maintenance, record-keeping, cybersecurity, and regular insurance reviews is essential.
Investing in comprehensive insurance and risk management supports your business’s long-term success and security. Compare personalized quotes for commercial insurance by entering your ZIP code into our free comparison tool below.

Frequently Asked Questions
What does general liability insurance cover for airport shuttle businesses?
General liability insurance covers incidents involving bodily injury, property damage, and advertising/personal injury. For airport shuttle services, it protects against claims arising from passenger accidents, property damage caused by shuttles, and legal expenses related to these incidents.
For additional details, explore our comprehensive resource titled “Liability Insurance: A Complete Guide“.
Why is commercial auto insurance essential for airport shuttle services?
Commercial auto insurance provides coverage for vehicles used in business operations. For airport shuttles, it covers accidents, collision damage, liability for injuries or property damage, and non-collision incidents like theft or vandalism involving shuttle vehicles.
What does workers’ compensation insurance offer to airport shuttle employees?
Workers’ compensation insurance ensures coverage for medical expenses and lost wages due to work-related injuries or illnesses for shuttle employees, such as drivers or maintenance personnel.
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How does business interruption insurance support airport shuttle operations?
Business interruption insurance helps cover lost income and ongoing expenses when unforeseen events, like vehicle breakdowns or natural disasters, disrupt airport shuttle services, ensuring financial stability during interruptions.
To learn more, explore our comprehensive resource on commercial auto insurance titled “Commercial Auto Insurance: A Complete Guide“.
Which additional coverages are important for airport shuttle businesses beyond general liability?
Apart from general liability, essential additional coverages include cyber liability (for data breach protection), employee dishonesty (safeguarding against fraudulent actions), and inland marine insurance (covering movable property).
What makes Progressive a top choice for airport shuttle business insurance?
Progressive is highly recommended for airport shuttle businesses due to its 98% customer satisfaction rate, indicating exceptional service quality and reliability in meeting insurance needs.
How do online-based insurers compare to brick-and-mortar providers for airport shuttle insurance?
Online-based insurers offer convenience and possibly quicker quote comparisons, while brick-and-mortar providers might provide more personalized service. The best choice depends on the specific needs and preferences of the airport shuttle business.
What are some key factors to consider when looking for affordable airport shuttle business insurance?
When seeking affordable insurance, consider comparing multiple quotes, understanding coverage details, considering the insurer’s financial stability, and evaluating customer service and claims processing efficiency.
Why is it important for airport shuttle businesses to conduct regular insurance reviews?
Regular insurance reviews ensure that coverage remains adequate as the business grows or changes, protecting against evolving risks and potentially uncovering opportunities to save on premiums.
How does the claims process work for airport shuttle business insurance?
The claims process involves reporting the incident to the insurer, providing necessary documentation (e.g., accident reports, repair estimates), and working with an adjuster to evaluate the claim and determine compensation.
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