Builders Insurance Group Insurance Review & Ratings (2025)
Uncover the comprehensive details of Builders Insurance Group insurance through our in-depth review and ratings. From coverage options to claims process, customer service, and financial stability, we analyze every aspect to provide you with an informed assessment. Our unbiased evaluation aims to help you make confident decisions when selecting insurance for your building or construction needs.
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Table of Contents
Table of Contents
Published Author & Insurance Expert
Peyton Leonard is an insurance and finance writer living in Colorado Springs, CO. She is currently obtaining her Bachelor’s in English at Thomas Edison State University. Peyton is the author of “Lyme & Not the Fruit.” She also has experience writing for the business magazine, Productivity Intelligence Institute.
Peyton Leonard
Commercial Lines Coverage Specialist
Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...
Michael Vereecke
Updated May 2024
Welcome to our comprehensive review and ratings of Builders Insurance Group insurance. In this article, we delve into the key aspects and features of Builders Insurance Group policies to help you make informed decisions.
Our in-depth analysis covers topics such as coverage options, claims process, customer service, and financial stability. We provide an unbiased evaluation to ensure you have a clear understanding of the quality and reliability of Builders Insurance Group insurance.
We are committed to being your trusted resource for insurance information. To find the best insurance coverage for your building or construction needs, enter your zip code below. Compare rates from the top insurance providers and secure the protection you need with confidence. Together, let’s ensure your projects are safeguarded and your business thrives
About Builders Insurance Group
Builders Insurance Group, headquartered in Atlanta, Georgia, provides commercial insurance policies to over 17,500 policyholders across 17 states. Their offerings include workers’ compensation, general liability, commercial packages, and umbrella policies, tailored to businesses and the construction industry seeking reliable Builders insurance for home services.
Although the company offers services in several locations, the types of coverage provided vary from state to state. The types of policies and locations covered by Builders Insurance Group are:
- Alabama – Worker’s compensation, general liability, commercial package, umbrella policy
- Arizona – Worker’s compensation
- Colorado – General liability, commercial package, umbrella policy
- Florida – Worker’s compensation, general liability, commercial package, umbrella policy
- Georgia – Worker’s compensation, general liability, commercial package, umbrella policy, builders risk
- Indiana – Worker’s compensation, general liability, commercial package, umbrella policy
- Kentucky – General liability, commercial package, umbrella policy
- Maryland – Worker’s compensation
- Michigan – Worker’s compensation
- Mississippi – Worker’s compensation, general liability
- North Carolina – Worker’s compensation, general liability
- Oklahoma – Worker’s compensation, general liability, commercial package, umbrella policy
- South Carolina – Worker’s compensation, general liability, commercial package, umbrella policy
- Tennessee – Worker’s compensation, general liability, commercial package, umbrella policy
- Texas – General liability, commercial package, umbrella policy
- Utah – General liability, commercial package, umbrella policy
- Virginia – Worker’s compensation, general liability, commercial package, umbrella policy
Who Owns Builders Insurance Group
Builders Insurance Group is owned by Builders Insurance (a Mutual Captive Company). The group also owns American Builders Insurance Company and National Builders Insurance Company, which is collectively referred to as Builders. All of the aforementioned companies are located in Atlanta, Georgia.
In 2021, Builders announced that Todd M. Campbell would become president and chief executive officer of the insurance company. Todd has 30 years of leadership experience in the insurance industry and has been CEO of life, property, and casualty insurance companies in the past.
Also in 2021, the company rebranded its business name to simply be called Builders, although it still operates as an insurance group.
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Builders Insurance Group Commercial Products
Builders Insurance Group solely focuses on offering commercial property insurance products for business owners. The types of policies the company provides are:
- Worker’s compensation. Insurance that pays for medical bills, rehabilitation of injured workers, and lost wage replacement. State laws govern how much benefits are paid out to workers who file a claim.
- Commercial general liability insurance. Covers lawsuits that seek damages from the company that arises out of business activities. Examples include injuries to individuals and damages to personal property.
- Commercial package policy. Combines two or more lines of coverage into a package. The typical combination consists of property and general liability coverage but can include several other lines to fit the needs of customers.
- Commercial umbrella policy. Insurance that extends the general liability policy limits for claims that exhaust the liability coverage amount.
- Builders risk insurance. Coverage that protects the structure and equipment while in the construction phase. Includes coverage for building materials, foundations, and temporary structures.
Within each type of coverage, there are several add-on products available that help customize your commercial insurance needs.
Builders Insurance Group Online Platform
Builders has a very robust website with in-depth information about its commercial insurance policies, customer and agent online tools, and even a safety training academy that is OSHA authorized.
Using the Builders Insurance Group login page, customers can make a payment, file a claim, perform monthly self-reporting for worker’s compensation, and even manage builder’s risk, all on the online platform.
Agents have several online tools through the website including a login page for eQuotes service, a support center, and a registration page for adding customers to their portfolio.
Overall, the online tools are very comprehensive, making a lot of the insurance processes such as reporting and managing risk much easier for customers.
Builders Insurance Group Claims Process
Builders offers an interactive claims center where customers can report worker’s compensation, general liability, property, and builder’s risk claims. You can file a claim online through a user-friendly claim submission portal.
You can also find a doctor for injured employees through an address, name, or region search. There is a roster of all participating providers in the network. All online medical searches go through Conventry Medical Network.
Builders has a claims hotline that is available 24/7. The claims phone number is (800) 883-9305. Dial “two” to be connected to the claims department.
After filing a claim, expect to receive communications from a specialist within 24 hours. You will be provided with an official claims number.
If you are filing a worker’s compensation claim, make sure you are familiar with worker’s compensation laws.
Builders Insurance Group Insurance Digital and Technological Transformation in Insurance
Mobile App Features and Functionality
Builders Insurance Group offers a comprehensive mobile app that enhances your insurance management experience. With the mobile app, policyholders can access a range of features and functionality to manage their insurance needs on the go.
Whether you need to make payments, file claims, or perform monthly self-reporting for worker’s compensation, the mobile app provides a convenient platform for these tasks. Additionally, agents can access essential tools through the app, making it a valuable resource for both policyholders and insurance professionals.
Online Account Management Capabilities
The company’s online platform is designed to provide policyholders with easy access to their insurance accounts. Through the online account management system, you can handle various tasks related to your policy, such as making payments and managing builder’s risk.
Builders Insurance Group ensures that its online tools are user-friendly and comprehensive, simplifying processes like reporting and risk management. This digital convenience enhances your ability to stay in control of your insurance coverage and streamline administrative tasks.
Digital Tools and Resources
Builders Insurance Group recognizes the importance of offering digital tools and resources to support its policyholders. Whether you’re seeking information about the company’s products or require assistance with safety training, the website provides an array of valuable resources. The safety training academy, authorized by OSHA, is a notable feature, offering valuable resources for businesses.
This commitment to providing digital tools and resources showcases Builders Insurance Group’s dedication to helping policyholders navigate the complexities of insurance and risk management in the digital age.
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Builders Insurance Group Financial Integrity
Builders has been rated by A.M. Best Company and has given them a financial strength score of “A” which is excellent.
The company received its latest score in July 2021 and has been rated by A.M. Best since January 2002. The company’s outlook has been assigned to stable.
The rating reflects Builders strong balance sheet, efficient operating performance, and appropriate risk management.
Builders Insurance Group Customer Reviews
The company has very few reviews left by customers, with only 23 reviews left on Google Maps. The rating for Builders is 3.4 stars, which is higher than average for most insurance companies.
Customers have had mixed experiences with Builders. Some have experienced great customer service and a quick claims process, while others have experienced poor support and overpriced policies.
Overall, it seems customers are generally happy with the company, although it can be difficult to deal with, as one customer put it.
Builders Insurance Group Complaint Index
The National Association of Insurance Commissioners (NAIC) releases a complaint index that issues a score for insurance companies that is based on confirmed complaints. The national average is a score of one.
For the past three years, Builders has received a score of zero, with no confirmed complaints on file.
Builders Insurance: Safeguarding Construction Projects
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Builders Insurance Group: Atlanta’s Premier Insurance Provider
Builders Insurance Group Review for 2022 Conclusion
Builders Insurance Group is a small commercial business insurance provider that operates in several states. Each state varies in coverage availability, with Georgia having the most types of policies available.
The company has been in business for 30 years and is in strong financial standing.
Builders provides an exceptional online platform where customers can report claims, handle their policies, and do several online reporting tasks as required by law. There is comprehensive information about the company’s products online and a safety training center for businesses.
Builders Insurance Group offers the basics of commercial property insurance policies to its business customers. Within each type of insurance available, there are several add-on features that tailor coverage to the customer’s needs.
Although there are not very many reviews left online, customers generally have a good experience with Builders and the company has zero confirmed complaints on file.
Overall, Builders Insurance Group appears to be a solid company, is in good financial standing, and provides a generally positive customer experience.
Frequently Asked Questions
What is Builders Insurance Group?
Builders Insurance Group is an insurance company that specializes in providing coverage to contractors, builders, and other construction professionals.
How is Builders Insurance Group rated?
Builders Insurance Group has received an A- rating from A.M. Best, which is a leading insurance rating organization that evaluates the financial strength and stability of insurance companies.
What types of insurance does Builders Insurance Group offer?
Builders Insurance Group offers a variety of insurance products, including general liability, workers’ compensation, commercial auto, property, and umbrella insurance.
Who is eligible for Builders Insurance Group’s insurance coverage?
Builders Insurance Group provides insurance coverage to contractors, builders, and other construction professionals across the United States.
How can I get a quote for insurance coverage from Builders Insurance Group?
You can get a quote for insurance coverage from Builders Insurance Group by visiting their website and filling out an online application or by contacting their customer service department directly.
Does Builders Insurance Group offer discounts on insurance coverage?
Builders Insurance Group offers a variety of discounts on insurance coverage, including discounts for businesses with good safety records, multiple policies, and more.
What is the claims process like with Builders Insurance Group?
The claims process with Builders Insurance Group is designed to be quick and efficient. You can report a claim online or by phone, and a claims adjuster will be assigned to your case promptly.
Does USAA offer builders risk insurance?
Yes, USAA does offer builders risk insurance.
How to check the rating of a company?
You can check the rating of a company by using rating agencies like A.M. Best.
How to determine a risk rating?
Risk rating is determined by assessing factors like financial stability and claims history.
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