Geico App Review: Pros, Cons, & Alternatives (2025)

Welcome to our comprehensive guide on the GEICO Car Insurance Mobile App. In this article, we will explore the key features and benefits of the GEICO app, designed to simplify and streamline your car insurance experience. Discover how this user-friendly app allows you to manage your policy, make payments, file claims, and access helpful tools—all from the convenience of your mobile device.

• The Geico Mobile app is available to download for free on most Apple and Android devices
• In the app, you can make changes to your policy, access the claims department, view digital ID cards, pay your bill, and more
• Customers highly rate the Geico Mobile app on both the Apple App Store and Google Play

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What is the Geico Mobile app?

The Geico Mobile app is a free-to-download mobile application offered to customers by the Geico car insurance company.

What is the device availability for the Geico app? Fortunately, this app is compatible with most Apple and Android devices, including smartphones and tablets.

Geico typically makes updates to the app across all devices simultaneously. So your experience using the app is similar regardless of what type of phone or tablet you use.

Essentially, the mobile app replaces the Geico website and displays it in a mobile-friendly way.

So when you’re on the go, you can easily access Geico’s roadside assistance, claims center, and more.

How do you use the Geico app?

To use the Geico Mobile app, download the version compatible with whatever device you are using, Apple or Android.

Next, create your Geico Mobile app login and sign in. Once logged in, you have access to all available features provided by the app.

If you lose access to your mobile device or tablet for some reason, Geico offers a few more ways for you to access your car insurance policy.

Customers can use the website itself or access the Express Services page.

With Geico Express Services, you can pay your bill, get your ID cards, and make minor policy updates without logging into your account. Additionally, the Geico app multiple users feature ensures that multiple people can manage the policy conveniently from different devices.

What are the Geico Mobile app features?

From paying your bill to adding new drivers, anything you can do on the Geico website you can also do in the Geico app for mobile devices.

You can even view what car insurance discounts you’ve earned in the My Policy tab.

Apple users can also communicate with their insurance agent in the Geico app, and the conversation appears directly in the Messages app installed on iPhones.

Plus, the Featured tab offers a car shopping service, additional policy offers, a nearby gas locator, a personal property scanner, and a ride-locating service.

Keep reading to learn more about all the Geico mobile app features.

Geico Digital ID Cards

You can access your Geico ID cards anytime with the mobile app, online or offline. Simply click on View ID Cards in the Dashboard of the app.

There, you can view, print, or email your ID cards. Plus, Apple users can add their ID cards directly to their Apple Wallet.

Geico Roadside Assistance

Roadside assistance is a policy add-on available through Geico.

If you pay for this service, you have direct access to 24-hour support, seven days a week, directly in the Dashboard tab of the mobile app.

Once you navigate to the right page, you can report an accident, call emergency services, or call Geico roadside services directly.

Plus, a GPS locator helps the crew quickly locate your vehicle.

Geico Photo Estimates

Also available in the Geico Mobile app is the Easy Photo Estimate feature, which is part of the Claims tab.

After starting a claim, you can quickly submit a photo of any damage to your vehicle directly in the app. You even get a repair estimate in as little as 20 minutes.

This feature also allows you to skip booking an appointment at an auto body shop.

Geico Virtual Assistance

The Virtual Assistant feature, which you can access on the Geico website, is also available in the Geico app for mobile devices.

To use the Virtual Assistant in your mobile app, select the question mark at the top right corner of the Geico Mobile homepage.

There, you can ask basic questions about your policy, billing cycle, and more and receive quick, reliable responses. The virtual assistant is available 24 hours, seven days a week.

Geico Vehicle Care

Geico partnered with CARFAX to provide customers with the Vehicle Care service within the mobile app.

There, you can learn about the history of your car’s services, check for open recalls, and even create a personalized maintenance schedule for your vehicle.

Is the Geico Mobile app different from Geico DriveEasy?

The Geico Mobile app is separate from Geico DriveEasy, a usage-based insurance (UBI) discount program that rewards safe drivers with a discount based on their driving behaviors.

According to the National Association of Insurance Commissioners (NAIC), in-vehicle telecommunication powers UBI technology, directly monitoring drivers’ choices when behind the wheel.

The Geico DriveEasy car insurance discount utilizes the existing telematics technology on your mobile device to collect relevant data about your driving behavior.

But the Geico Mobile app tracking and data gathering are much less advanced and do not monitor your driving habits.

You can enroll in DriveEasy when installing Geico Mobile if you want. But you must download the two mobile apps separately.

What are the Geico Mobile app ratings and reviews like?

Overall, the Geico Mobile app is highly rated on both the Apple App Store and Google Play.

It currently holds a 4.8-star rating from over 3 million reviews on the Apple store. It also has a 4.8-star rating on Google Play from just over 400,000 reviews.

Positive reviews from app users primarily comment on the efficient customer service, easy access to making policy changes, and lack of advertisements.

Negative reviews from app users state that the app is slightly tricky to navigate.

What are the pros of the Geico Mobile app?

There are plenty of pros to using the Geico Mobile app.

The app is straightforward to use, and if any questions arise, you always have access to virtual customer support for assistance.

You can also easily make changes to your car insurance policy right in the mobile app.

Plus, interested customers can download the app and use some features without committing to a policy. Geico even provides quotes for new policies right in the app.

Overall, it’s one of the better car insurance mobile apps out there today.

What are the cons of the Geico Mobile app?

The primary cons associated with the Geico mobile app are mostly about device availability.

Some people report that the app does not work properly on certain devices.

For Apple products, it requires the following software:

• iPhone: iOS 11.0 or later
• iPad: iPadOS 11.0 or later
• iPod touch: iOS 11.0 or later

For Android users, the app requires software version 5.0 and up.

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Geico Mobile App: The Bottom Line

These days, almost all of the best insurance companies provide mobile apps to customers as a benefit. But the Geico Mobile app stands out.

Interested customers can download the app and use some services without securing a Geico car insurance policy.

Plus, actual Geico customers can genuinely manage their entire car insurance policies using just the app itself. Overall, the Geico Mobile app is a well-made, up-to-date, user-friendly car insurance app.

Now that you’ve learned about the Geico Mobile app, secure the best coverage for you by entering your ZIP code into our free rate tool below and receiving quotes from the top companies in your region.