AMERISAFE Insurance Review & Ratings (2025)

Amerisafe Insurance is a provider of workers’ compensation insurance and related services, serving businesses across the United States. The company offers a range of products and services, including coverage for workplace accidents and injuries, as well as safety programs and services to help reduce the risk of such incidents.

Customers can access their policy information, make changes to their coverage, and submit claims through the company’s user-friendly online portal and mobile app. Before purchasing insurance from Amerisafe, it is recommended that you review multiple customer reviews and consider speaking directly with a representative from the company to learn more about its services and coverage options.

What You Should Know About Amerisafe Insurance Company

Amerisafe Insurance is a reputable provider of workers’ compensation insurance for businesses operating in high-risk industries. In this comprehensive article, we will delve into AMERISAFE Insurance’s review and ratings, evaluating real user experiences in terms of overall satisfaction, claims, cost, billing, and service satisfaction.

• Offers worker’s compensation insurance for high-risk industries
• Offers competitive prices and a range of discounts
• Operates in 33 states

We will also explore the company’s A.M. Best rating and discuss key topics such as its history, mission, coverage options, costs, and availability across different states. To ensure you have the best insurance coverage at competitive rates, enter your zip code below and compare quotes from top insurance providers in your area. Protect your business and employees with the right insurance solution today.

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History and Mission of Amerisafe Insurance

Amerisafe was founded in 1986 in DeRidder, Louisiana. The company was established with the mission to serve the insurance needs of employers in high-risk industries, who often face difficulty in finding affordable insurance coverage.

Over the years, Amerisafe has expanded its services to 33 states, becoming a leading provider of workers’ compensation insurance. The company remains committed to its original mission, providing businesses with the coverage they need to protect their employees and their bottom line.

Areas Where Amerisafe Insurance is Available

Amerisafe Insurance provides workers’ compensation insurance coverage and related services to businesses throughout the United States. The company provides its services to employers in various industries, including construction, logging, trucking, and healthcare, among others.

Amerisafe is licensed to do business in multiple states across the country, including Alabama, Arizona, California, Georgia, Louisiana, Mississippi, Nevada, New Mexico, Oklahoma, South Carolina, Tennessee, Texas, and Wyoming.

If you’re looking for Amerisafe Insurance in your area, there are a few ways to find a local representative or agent:

• Visit Amerisafe website: The company’s website has a “Contact Us” page where you can find information on how to reach Amerisafe customer service team or find a local agent.
• Use the Amerisafe agent locator: On the website’s “Contact Us” page, you’ll also find a link to the Amerisafe Agent Locator tool. This tool allows you to search for a local agent by entering your zip code or city and state.
• Call Amerisafe customer service team: You can also reach Amerisafe customer service team by calling (888) 592-5696. The team can help you find a local agent or answer any questions you may have about Amerisafe products and services.

Amerisafe Insurance Company Insurance Coverage Options

Amerisafe Insurance is dedicated to safeguarding businesses and their employees in high-risk industries through a comprehensive array of insurance coverage options. Specializing in workers’ compensation insurance, Amerisafe offers tailored solutions designed to protect both employers and workers from the financial and physical risks associated with workplace accidents and injuries.

• Workers’ Compensation Insurance: This coverage helps businesses comply with state regulations and provides benefits to employees who suffer work-related injuries or illnesses. It typically includes medical expenses, lost wages, rehabilitation, and death benefits.
• Occupational Accident Insurance: Provides coverage for accidental injuries that occur while on the job. This may include medical expenses, disability benefits, and accidental death benefits.
• Employer’s Liability Insurance: Protects employers against lawsuits filed by employees for work-related injuries not covered by workers’ compensation. It helps cover legal fees, settlements, or judgments.
• Safety Programs and Services: Amerisafe often offers safety programs and services aimed at reducing workplace accidents. These programs may include training, safety assessments, and resources to promote a safer work environment.
• Risk Management Solutions: Assistance in identifying and mitigating risks within a business to prevent workplace accidents. This can involve consultations, assessments, and recommendations for improving safety standards.
• Loss Control Services: Services aimed at minimizing losses due to workplace accidents or injuries. This might include on-site inspections, safety audits, and guidance on safety protocols.
• Claims Management: Assistance and support in handling workers’ compensation claims efficiently and fairly. This service aims to streamline the claims process for both the employer and the injured employee.

With a focus on workers’ compensation insurance and additional offerings such as occupational accident coverage, employer’s liability insurance, safety programs, risk management solutions, and claims management services, Amerisafe remains dedicated to supporting businesses in mitigating risks, promoting safety, and ensuring adequate protection for both employers and employees.

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Amerisafe Insurance Company Insurance Rates Breakdown

Amerisafe Insurance, as a provider specializing in workers’ compensation coverage for high-risk industries, determines its rates based on various criteria. Understanding these factors can help businesses estimate potential costs and comprehend how their specific circumstances might influence insurance premiums.

• Classification Code: The type of work performed by employees determines the classification code assigned to a business. Higher-risk occupations generally lead to higher premiums.
• Payroll: The cost of workers’ compensation insurance often correlates with a company’s payroll. A higher payroll typically results in higher premiums.
• Claims History: A business’s track record regarding workplace accidents and injuries significantly impacts insurance costs. A history of frequent claims might lead to higher premiums.
• Industry and Risk Level: Different industries carry varying levels of risk. Businesses operating in inherently riskier sectors (like construction, logging, or healthcare) might face higher insurance costs due to the nature of the work.
• State Regulations: Each state regulates workers’ compensation insurance rates independently. Premiums can differ significantly from state to state due to varying regulations and market conditions.

Regarding rates, Amerisafe Insurance structures its pricing to reflect the risk associated with the industry, job classifications, and the likelihood of workplace accidents. The company’s dedication to high-risk industries also means they consider factors specific to these sectors in determining their rates.

Amerisafe Insurance Company Discounts Available

Amerisafe Insurance provides various discounts and incentives to help businesses in high-risk industries manage their insurance costs while maintaining comprehensive coverage. These discounts are often tied to proactive measures that promote safety and responsible risk management within the workplace.

• Safety Programs Discount: Participating in and implementing specific safety programs provided by Amerisafe can result in premium discounts. These programs are designed to mitigate workplace risks and promote a safer environment.
• Claims Management Discount: Utilizing Amerisafe’s claims management services effectively and demonstrating a track record of efficient claims handling could lead to reduced premiums. Efficient claims management can help in reducing overall insurance costs.
• Policy Bundling Discount: Amerisafe may offer discounts to businesses that bundle multiple insurance policies together. For instance, combining workers’ compensation coverage with other insurance products offered by Amerisafe could result in cost savings.
• Experience Modification Factor (EMF) Improvement: Improving a business’s Experience Modification Factor (EMF) through enhanced safety measures and effective claims management can potentially qualify for premium discounts. A better EMF reflects a positive claims history, which can positively impact insurance costs.
• Multiple Policy Discounts: Businesses that purchase multiple policies from Amerisafe may be eligible for discounts. Combining workers’ compensation coverage with other insurance services offered by the company could result in cost savings.
• Renewal Discounts: Amerisafe might offer discounts to businesses that renew their policies with them consistently. Loyalty discounts encourage ongoing partnerships between the insurer and the insured.

These discounts are often tied to the proactive engagement of businesses in improving workplace safety, managing claims effectively, and maintaining a positive claims history. It’s essential for businesses to inquire about specific eligibility criteria for these discounts and how they can capitalize on these opportunities to optimize their insurance coverage while managing costs effectively.

A Personalized Approach to Amerisafe Insurance Claims

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Amerisafe Insurance understands the importance of a streamlined claims process. Customers have the convenience of filing claims through multiple channels, including an online portal, over the phone, or via their mobile app. This flexibility ensures that policyholders can report workplace accidents and injuries in a way that suits their preferences and urgency.

Average Claim Processing Time

One of the key metrics in evaluating an insurance provider is the average claim processing time. Amerisafe Insurance aims to provide timely claim resolutions, helping businesses and employees get the support they need promptly. The specific processing time may vary depending on the complexity of the claim, but the company’s commitment to efficiency is evident in their approach.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a crucial aspect of assessing an insurance company’s performance. Amerisafe Insurance has received mixed reviews regarding their claim resolutions and payouts.

While some customers have praised their responsive customer service and efficient claims handling, others have reported challenges in the claims process. Understanding these customer experiences can help potential policyholders make informed decisions about their insurance needs.

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Navigating the Future: Amerisafe Insurance Technology

Mobile App Features and Functionality

Amerisafe Insurance offers a user-friendly mobile app designed to enhance the customer experience. With the app, policyholders can access their policy information, make changes to their coverage, and even submit claims with ease. This digital tool empowers customers with convenient access to their insurance needs at their fingertips.

Online Account Management Capabilities

Online account management is a cornerstone of modern insurance services, and Amerisafe Insurance recognizes its importance. Policyholders can efficiently manage their accounts online, making updates, payments, and policy inquiries hassle-free. This digital feature aligns with the company’s commitment to providing accessible and convenient insurance solutions.

Digital Tools and Resources

In addition to the mobile app and online account management, Amerisafe Insurance offers a range of digital tools and resources to assist businesses in maintaining a safe work environment. These resources aim to reduce the risk of workplace accidents and injuries, showcasing the company’s dedication to promoting safety alongside insurance coverage.

How Amerisafe Insurance Company Ranks Among Providers

While Amerisafe has established a strong foothold in this segment, several companies compete in the broader workers’ compensation insurance market, offering similar services and catering to overlapping customer bases. Some of Amerisafe’s main competitors include:

• The Hartford: Known for its extensive insurance offerings, The Hartford provides a wide range of insurance products, including workers’ compensation coverage tailored for various industries. They emphasize risk management and employee safety programs, similar to Amerisafe.
• Travelers Insurance: Travelers is a major insurance company offering diverse commercial insurance solutions, including workers’ compensation coverage. They focus on providing customized coverage and risk mitigation strategies for businesses operating in high-risk sectors.
• Liberty Mutual: Liberty Mutual is another significant competitor known for its comprehensive workers’ compensation insurance. They offer specialized coverage options, emphasizing workplace safety and claims management to reduce risks for businesses.
• Zurich North America: Zurich offers workers’ compensation insurance and risk management solutions, catering to high-risk industries. They focus on tailored coverage options and innovative risk control strategies.
• AmTrust Financial Services: AmTrust specializes in providing workers’ compensation insurance, particularly for small to mid-sized businesses. They emphasize specialized coverage options and risk management services.

These competitors, while operating in the broader workers’ compensation insurance market, may also provide additional insurance products and services that intersect with Amerisafe’s offerings. Each competitor emphasizes its unique strengths, such as tailored coverage, risk management programs, innovative solutions, and customer service.

Amerisafe Insurance Customer Reviews

Amerisafe Insurance has a history of providing quality workers’ compensation insurance coverage and related services to businesses across the United States.

While many customers have praised the company for its responsive customer service and knowledgeable claims representatives, others have reported issues with the company’s claims process and customer service.

In conclusion, customer reviews of Amerisafe Insurance are mixed, with some customers praising the company’s responsive customer service and focus on workplace safety, while others report issues with the claims process and customer service.