Acceptance Insurance Review & Ratings (2025)

Insurance coverage is a necessity to manage a variety of accident and non-accident scenarios, including car crashes, natural disasters and burglaries. Since these types of serious life events can have significant emotional, physical and/or financial impacts on people, it is important that an insurance carrier works quickly and efficiently to restore balance and peace of mind. Acceptance Insurance is one of those companies. Based out of Nashville, TN, Acceptance Insurance provides a wide selection of personal vehicle, property and health insurance plans and underwriting services within the United States.

Acceptance Insurance emerges as a viable choice for individuals seeking affordable and accessible insurance coverage. With a broad range of insurance plans and a commitment to a fast and friendly process, the company aims to meet the diverse needs of its customers.

While it boasts a nationwide presence and flexible payment options, there are considerations such as limited state coverage and some mixed customer reviews. However, Acceptance Insurance’s emphasis on providing coverage to high-risk drivers and its efforts in digital innovation position it as a noteworthy player in the insurance industry.

Ultimately, prospective policyholders may find value in exploring the offerings of Acceptance Insurance to secure their personal, vehicle, and health insurance needs.

What You Should Know About Acceptance Insurance

Insurance coverage is a necessity to manage a variety of accident and non-accident scenarios, including car crashes, natural disasters and burglaries. Without insurance in the United States, you cannot legally drive, get a mortgage, or many other things. Companies and government entities accepting a certain amount of risk by giving you something want some assurance their risk will be minimized.

Of course, insured parties also benefit from things like homeowners insurance and cheap auto insurance. These types of serious life events can have significant emotional, physical and/or financial impacts on people. It is important that an insurance carrier works quickly and efficiently to restore balance and peace of mind.

Acceptance Insurance is one of those companies. Based out of Nashville, TN, Acceptance Insurance provides a wide selection of personal vehicle, property and health insurance plans and underwriting services within the United States.

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Acceptance Insurance Coverage Options

Acceptance Auto Insurance believes in providing inexpensive, high coverage insurance products. Its standard auto insurance plans include basic liability, comprehensive collision and uninsured/underinsured motorist options.

Acceptance Insurance also recognizes that certain auto insurance plans are mandatory in many states and offers the coverage that people in those states need, such as Ohio’s Financial Responsibility Bond card and Uninsured/Underinsured plans required in Illinois, Missouri and South Carolina. If you want optional coverage, you can also opt into things like 24-hr roadside assistance and more.

Lastly, Acceptance Insurance also plans for teenagers, seniors, bad credit and high risk drivers. And, it carries an SR22 plan for high risk drivers that have previously driven without insurance and a Non-Owner plan for licensed drivers who do not own vehicles but drive now and then.

Read more: Car Insurance Discounts for Teenagers

Automobile drivers are not the only ones that can benefit from plans offered by Acceptance Insurance. Motorcycle drivers can enjoy basic liability and comprehensive collision coverage. Under comprehensive collision, motorcycle drivers have complete protection for claims involving fire, theft, vandalism, safety apparel and after-market parts. Motorcycle drivers can also request extras, such as roadside assistance, uninsured/underinsured accident and medical payment options.

What standalone products does Acceptance offer?

Acceptance Insurance understands that even the best insurance plans do not fit every person’s life or situation. In fact, its slogan is “You. Your Terms. Accepted.”

Acceptance Insurance offers several standalone products to supplement its vehicle plans and additional products to fit people’s home and medical needs. Its standalone emergency roadside assistance plan includes coverage for emergency fluids, jump starts, flat tires, lockouts and tows. Its medical payments plan covers medical expenses incurred by drivers and their passengers after an accident regardless of fault.

Many people do not receive enough medical coverage through their health insurance. So Acceptance Insurance provides up to $125 per day coverage for policyholders that have to stay in the hospital for any reason through its Hospital Indemnity plan. It also pays out up to $1,000 for excess medical payments and up to $10,000 for accidental dismemberment and death.

Apartment and home renters can also find affordable renters insurance. The renters insurance plan covers personal belongings damaged or destroyed in various scenarios, such as natural disasters, fires and burglaries. It also pays up to $500 toward the medical expenses of guests injured on a property.

Where is Acceptance Insurance offered?

Acceptance Insurance, under the fully licensed Acceptance Insurance, Insurance Plus and Yale Insurance brand names, offers its products and services to millions of people across 13 states: AL, FL, GA, IL, IN, MO, MS, OH, PA, SC, TN, TX and VA. Within 12 of these states, residents enjoy access to over 350 retail locations where they can speak face-to-face with agents and representatives.

Acceptance Insurance also makes certain that its customers can reach the company every day of the week for free, no-obligation quotes and customer service via convenient toll-free phone numbers and online tools. Additionally, customers have the ability to pay their bills online at any time, and they can reach claims agents Monday through Saturday. You don’t have to find an office location to manage your insurance.

Acceptance has become known for its fast and friendly insurance process and affordable rates. Licensed agents can generate quotes and help you sign up. Then customer service agents and adjusters help with claims. Acceptance also offers flexible payment options opening doors for people from virtually every walk of life.

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Acceptance Insurance Rates Breakdown

Acceptance Insurance respects that its customer need affordable plans and delivers services that focus on providing customer value. It offers several standard/non-standard discounts on top of lower-than-average policy premiums, including discounts for drivers that are safety course certified and drivers that have clear driving histories. Military personnel also receive discounts for their brave service to their country.

Acceptance Insurance Discounts Available

Insurance premiums can be a significant part of household budgets, and finding ways to save is crucial. Acceptance Insurance offers various discounts to help customers reduce their insurance costs. These discounts are designed to make coverage more affordable while ensuring that policyholders receive value for their insurance investment.

• Safety Course Certification Discount: Policyholders who complete a safety course may be eligible for a discount, promoting responsible and informed driving practices.
• Clear Driving History Discount: Drivers with a clear history, free from accidents and violations, may qualify for a discount as a recognition of their safe driving habits.
• Military Service Discount: Military personnel, dedicated to serving their country, may receive special discounts as an appreciation for their commitment and sacrifice.
• Multi-Policy Discount: Customers who bundle multiple insurance policies, such as auto and home insurance, with Acceptance may benefit from a multi-policy discount.
• Affinity Group Discounts: Affinity groups or organizations may have access to group discounts, offering members additional savings on their insurance premiums.
• Discounts for Good Students: Students who maintain good grades in school may be eligible for a discount, encouraging academic excellence.
• Safe Driver Discounts: Policyholders with a proven track record of safe driving may receive additional discounts as a reward for their commitment to road safety.
• Flexible Payment Options: Acceptance Insurance provides flexible payment options, allowing customers to choose plans that suit their financial situations, contributing to overall affordability.

In addition to providing comprehensive insurance coverage, Acceptance Insurance acknowledges the importance of affordability for its customers. The range of discounts available caters to various circumstances, encouraging safe practices, academic achievement, and loyalty. These discounts align with Acceptance’s commitment to delivering value and making insurance accessible to a diverse range of individuals and families.

Acceptance Insurance Claims Process: A Seamless Experience for Policyholders

Ease of Filing a Claim

Acceptance Insurance offers a user-friendly and convenient claims filing process. Policyholders can file claims through various channels, including online, over the phone, and through mobile apps. This flexible approach allows customers to choose the method that best suits their preferences and circumstances.

Average Claim Processing Time

The average claim processing time with Acceptance Insurance is noteworthy, reflecting their commitment to expediently addressing claims. The company strives to ensure that customers experience a streamlined claims process, minimizing any delays and facilitating a smooth resolution.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts with Acceptance Insurance has been positive. Policyholders have expressed satisfaction with the efficiency and effectiveness of the claims handling process, highlighting the company’s dedication to resolving claims promptly and to their satisfaction.

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Unlocking Efficiency: Acceptance Insurance’s Digital and Technological Features

Mobile App Features and Functionality

Acceptance Insurance offers a robust mobile app with a range of features designed to enhance the user experience. The app provides convenient access to policy information, allows for easy claims filing, facilitates payments, and offers real-time updates on policy status. The user-friendly interface ensures a seamless and efficient interaction with the insurance company’s services.

Online Account Management Capabilities

The online account management capabilities provided by Acceptance Insurance empower customers to manage their policies and accounts with ease. Policyholders can access and update their account information, review policy details, make payments, and track claims online. This digital platform enhances convenience and accessibility, allowing customers to stay informed and in control of their insurance matters.

Digital Tools and Resources

Acceptance Insurance offers a range of digital tools and resources to assist customers in understanding their insurance coverage and making informed decisions. These tools may include insurance calculators, educational materials, FAQs, and informative blog posts. By leveraging technology, Acceptance Insurance ensures that customers have the necessary resources to navigate the insurance landscape effectively.

How Acceptance Insurance Ranks Among Providers

In the competitive landscape of insurance providers, Acceptance Insurance faces challenges from several companies offering similar services. These competitors operate in the same market, vying for the attention and trust of customers seeking insurance solutions. Here are some notable competitors of Acceptance Insurance:

• Geico: Geico, known for its humorous advertising and wide range of insurance products, is a major competitor in the auto insurance sector.
• Progressive: Progressive is recognized for its innovative approaches to insurance, including usage-based policies and competitive rates.
• State Farm: A longstanding player in the insurance industry, State Farm offers a comprehensive suite of insurance products and is a formidable competitor.
• Allstate: With a significant market presence, Allstate is known for its diverse insurance offerings, including auto, home, and life insurance.
• Nationwide: Nationwide provides a range of insurance and financial services, competing with Acceptance Insurance in various coverage areas.
• Farmers Insurance: Farmers Insurance is a well-established insurer offering a variety of policies, presenting competition in the insurance market.
• Esurance: As an online-focused insurance provider, Esurance competes with Acceptance Insurance, particularly in the digital insurance space.
• Liberty Mutual: Liberty Mutual is a global insurer with a diverse set of insurance products and services, challenging Acceptance Insurance in the market.
• The General: Specializing in non-standard auto insurance, The General is a direct competitor, especially in serving high-risk drivers.
• Infinity Insurance: Infinity Insurance, with a focus on non-standard auto coverage, competes with Acceptance in providing insurance solutions for a diverse customer base.

Navigating the insurance industry requires an understanding of the competitive landscape. Acceptance Insurance contends with these reputable competitors, each bringing its unique strengths and offerings to cater to the diverse needs of insurance consumers. As customers explore their options, they encounter a dynamic market with choices influenced by coverage preferences, pricing, and the overall reputation of these key competitors.