Grinnell Mutual Insurance Review & Ratings (2024)

Explore the company's history, mission, product offerings, discounts, and customer reviews. We'll provide you with the insights you need to make an informed decision about your insurance coverage. Whether you're looking for auto insurance, home insurance, or business insurance, Grinnell Mutual has you covered. Don't miss out on the opportunity to protect yourself with a trusted insurance provider.

UPDATED: Jul 12, 2024Fact Checked

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...

Published Insurance Expert

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Jul 12, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Jul 12, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Jul 12, 2024Fact Checked
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Grinnell Mutual Insurance

Average Monthly Rate For Good Drivers

$74

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Personalized service.
  • Competitive pricing.
  • Quick claims processing.

Cons

  • Limited availability in certain areas.
  • Some reported weaknesses in online services.

Grinnell Mutual Insurance is a highly regarded insurance company that offers a range of insurance products and services to customers across 19 states in the Midwest region of the United States. The company has a long history of providing high-quality insurance products and excellent customer service.

Grinnell Mutual’s mission is to provide its customers with the peace of mind that comes from knowing they are well-protected. The company offers a range of insurance products, including auto insurance, home insurance, farm insurance, and business insurance.

The cost of insurance from Grinnell Mutual varies depending on the type of coverage and the customer’s location. The company offers a range of discounts to help customers save money on their premiums.

Grinnell Mutual’s strengths include personalized service, competitive pricing, and quick claims processing, while some customers have reported weaknesses in limited availability and online services. Overall, Grinnell Mutual is a strong option for customers in the Midwest who are looking for quality insurance products and excellent customer service.

What You Should Know About Grinnell Mutual

Welcome to our comprehensive review of Grinnell Mutual Insurance, a trusted provider of auto, home, and business insurance. In this article, we will delve into the company’s history, mission, product offerings, discounts, and Grinnell Mutual reviews. We aim to provide you with valuable insights to help you make an informed decision about your insurance coverage.

Interesting Attributes of Grinnell Mutual Insurance:

  • Offers a variety of car insurance products and services, including liability, collision, comprehensive, and more.
  • Has a long history dating back to 1909 and is well-established in the insurance industry.
  • Provides competitive prices and offers various discounts to customers.

Don’t miss the opportunity to protect yourself with Grinnell Mutual Insurance and ensure your peace of mind. To find the best rates from top insurance providers in your area, simply enter your zip code and compare quotes. It’s quick, easy, and will help you secure the best coverage at the most affordable price.

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Grinnell Mutual Insurance History and Mission

Grinnell Mutual Insurance was founded in 1909 as the Grinnell Farmers Mutual Reinsurance Association. The company was created by a group of farmers who were frustrated with the high cost of insurance for their farms and decided to pool their resources to create a mutual insurance company. The company has grown significantly since its founding and now operates in 19 states across the Midwest.

The mission of Grinnell Mutual is to provide peace of mind and protection for its policyholders. The company’s values include:

  • Service: Grinnell Mutual is committed to providing exceptional service to its customers, agents, and employees.
  • Integrity: The company values honesty, transparency, and ethical behavior in all of its operations.
  • Innovation: Grinnell Mutual is committed to using innovative approaches to meet the evolving needs of its customers and to continuously improve its products and services.
  • Community: The company is dedicated to giving back to the communities in which it operates and supporting charitable organizations that align with its mission.

Grinnell Mutual Reinsurance Company’s history as a mutual insurance company founded by farmers has influenced its culture and approach to business. The company is focused on meeting the unique needs of its customers and is committed to providing high-quality insurance products and services at competitive prices.

Grinnell Mutual Insurance Coverage Options

Grinnell Mutual offers a variety of insurance products and services to meet the needs of its customers. In addition to car insurance in Grinell, the company also offers:

  • Homeowners insurance: Grinnell Mutual offers homeowners insurance to protect your home and personal property from damage or loss. The coverage includes protection against events such as fire, theft, vandalism, and natural disasters.
  • Farm insurance: As a company that originated with farmers, Grinnell Mutual offers insurance coverage for farm operations. This includes coverage for property damage, equipment damage, and livestock, among other things.
  • Business insurance: Grinnell Mutual offers a range of insurance products designed to protect businesses from various risks. These include liability coverage, property coverage, and workers’ compensation insurance.
  • Umbrella insurance: Grinnell Mutual also offers umbrella insurance, which provides additional liability coverage beyond the limits of other policies.
  • Personal liability coverage: This type of coverage provides protection against personal liability claims arising from incidents such as accidents and injuries that may occur on your property.
  • Workers’ compensation insurance: Grinnell Mutual offers workers’ compensation insurance to cover the cost of medical treatment and lost wages for employees who are injured on the job.

Areas Where Grinnell Mutual Insurance Is Available

Grinnell Mutual Insurance is available in 19 states across the Midwest region of the United States. These states are:

  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Michigan
  • Minnesota
  • Missouri
  • Nebraska
  • North Dakota
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming

Grinnell Mutual has a network of independent agents in each of these states who are authorized to sell the company’s insurance products and services. This allows the company to offer personalized service and support to customers in each state.

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Grinnell Mutual Insurance Rates Breakdown

The cost of car insurance of Grinnell, as well as its other insurance products, varies depending on a range of factors. These factors may include:

  • The customer’s location
  • The type and amount of coverage they choose
  • The make and model of the car (in the case of Grinnell Mutual car insurance)
  • The customer’s driving record and other personal characteristics that may affect their risk profile

Because there are so many factors that can affect the cost of insurance, it is difficult to provide a specific cost estimate. However, Grinnell Mutual is known for offering competitive prices to its customers.

Overall, the cost of insurance from Grinnell Mutual will depend on the individual customer’s needs and circumstances. It is always a good idea to shop around and compare quotes from multiple insurers to ensure that you are getting the best price for the coverage you need.

Grinnell Mutual Discounts Available

Grinnell Mutual Insurance offers a range of discounts to its customers to help them save money on their insurance premiums. Some of the most common discounts available from the company include:

  • Multi-policy discount: Customers who have more than one policy with Grinnell Mutual (such as auto and home insurance) can receive a discount on their Grinnell Insurance premiums.
  • Safe driver discount: Customers who have a good driving record (i.e., no accidents or violations) may be eligible for a safe driver discount.
  • Anti-theft device discount: Customers who have anti-theft devices installed in their vehicles (such as alarms or tracking systems) can receive a discount on their Grinnell auto insurance premiums.
  • Good student discount: Students who maintain good grades in school (usually a “B” average or higher) may be eligible for a discount on their Grinnell auto insurance premiums.
  • Defensive driving course discount: Customers who complete an approved defensive driving course may be eligible for a discount on their Grinnell car insurance premiums.

Understanding the Grinnell Mutual Insurance Claims Procedure

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Grinnell Mutual Insurance strives to make the claims process as convenient as possible for its policyholders. Customers have the option to file Grinnell Mutual claims through various channels, including online, over the Grinnell Mutual claims phone number, and through Grinnell Mutual app. This flexibility ensures that policyholders can choose the method that suits them best, making it easier to initiate the claims process.

Average Claim Processing Time

Grinnell Mutual Insurance understands the importance of a swift claims process in providing peace of mind to its customers. While the exact claim processing time can vary depending on the nature of the claim and individual circumstances, the company is committed to efficient and timely claim resolutions. Policyholders can expect prompt attention to their claims to minimize any disruptions caused by unforeseen events.

Customer Feedback on Claim Resolutions and Payouts

Grinnell Mutual customer service has garnered positive reviews from customers regarding its claim resolutions and payouts. The company’s dedication to fair and equitable settlements, coupled with responsive Grinnell Mutual customer service, has contributed to its reputation for reliability and trustworthiness in the claims process.

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Digital Advancements at Grinnell Mutual Insurance

Mobile App Features and Functionality

Grinnell Mutual Insurance offers a user-friendly mobile app that provides policyholders with convenient access to their insurance information. The app’s features include policy management, claims tracking, and digital ID cards, making it easier for customers to stay connected with their insurance coverage while on the go.

The app enhances the overall customer experience by putting essential tools at policyholders’ fingertips.

Online Account Management Capabilities

The company’s online account management capabilities empower customers to take control of their insurance policies. Through a secure online portal, policyholders can view and manage their policies, make payments, and access important documents. This digital convenience streamlines administrative tasks, allowing customers to handle their insurance needs with ease.

Digital Tools and Resources

Grinnell Mutual Insurance provides a range of digital tools and resources to educate and assist its customers. These resources may include informational blogs, calculators, and guides designed to help policyholders make informed decisions about their insurance coverage.

The company’s commitment to leveraging technology for customer benefit underscores its dedication to providing value beyond insurance policies.

How Grinnell Mutual Ranks Among Providers

Grinnell Mutual Insurance stands out among insurance providers with a strong reputation built on a foundation of over a century of service. The company is recognized for its commitment to customer satisfaction and reliable coverage. Here’s a breakdown of where Grinnell Mutual stands among insurance providers:

  • Customer Satisfaction: Grinnell Mutual Insurance consistently receives positive customer reviews, indicating a high level of satisfaction among policyholders. The company’s emphasis on personalized service, competitive pricing, and efficient claims processing contributes to its favorable standing.
  • Financial Strength: Grinnell Mutual’s A.M. Best Rating of A (Excellent), Grinnell Mutual demonstrates robust financial stability. This rating reflects the company’s ability to meet its ongoing insurance obligations, assuring customers of a reliable and secure insurance provider.
  • Coverage Options: Grinnell Mutual offers a diverse range of insurance products beyond auto insurance, including home, farm, and business insurance. The company’s ability to cater to various insurance needs enhances its standing among providers.
  • Discount Programs: Grinnell Mutual’s commitment to offering discounts, such as safe driver discounts and multi-policy discounts, positions it as a provider focused on providing cost-effective solutions for its customers.

While specific rankings may vary based on individual preferences and regional considerations, Grinnell Mutual Insurance consistently earns a place of trust and reliability among policyholders in the Midwest region. Prospective customers can benefit from the company’s long-standing commitment to quality service and comprehensive coverage options.

Grinnell Mutual Insurance Customer Reviews

Grinnell Mutual Insurance has a strong reputation for providing high-quality insurance products and excellent customer service. The company has received positive reviews from customers across the Midwest region. Here are some of the strengths and weaknesses reported by customers in their reviews:

Strengths:

  • Personalized service: Many customers appreciate the personalized service they receive from Grinnell Mutual’s independent agents. The company’s agents are knowledgeable and responsive, and they work closely with customers to help them find the right insurance solutions.
  • Competitive prices: Customers often report that Grinnell Mutual offers competitive prices for its insurance products, particularly when compared to other large insurance companies.
  • Quick claims processing: Many customers report that Grinnell Mutual’s claims process is efficient and fast. The company’s claims adjusters are responsive and work quickly to resolve claims.

Weaknesses:

  • Limited availability: While Grinnell Mutual operates in 19 states, its services are not available nationwide. Some customers have reported difficulty finding insurance coverage in areas where the company does not operate.
  • Limited online services: Some customers have reported that Grinnell Mutual’s online services are limited, making it difficult to manage their policies or make changes to their coverage.

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Car Insurance Companies in Grinnell

If you’re looking for car insurance in Grinnell, Iowa, here are some options to consider:

  • Grinnell Mutual: A well-established mutual insurance company offering a variety of insurance products, including auto insurance and Grinnell Mutual homeowners insurance.
  • State Farm Grinnell: State Farm in Grinnell, Iowa is one of the largest insurance providers in the U.S., known for its extensive network and reliable customer service.
  • Progressive Known for its competitive rates and innovative coverage options, Progressive is a popular choice for car insurance.
  • Allstate: Offers a wide range of insurance products, including auto insurance, with various discounts available.
  • Farmers Insurance: Provides comprehensive auto insurance policies with customizable options to suit individual needs.
  • Geico: Known for its affordable rates and easy online services, Geico is a popular choice for many drivers.
  • Nationwide: Offers a variety of insurance products, including car insurance, with a reputation for strong customer service.

For car insurance agents in Grinnell and more personalized service, consider contacting a local insurance broker who can provide quotes and help compare policies from multiple companies.

Frequently Asked Questions

What is Grinnell Mutual Insurance, and what are its values?

Grinnell Mutual Insurance is a well-established insurance company that offers a variety of car insurance Grinnel products and services at competitive prices. With a rich history dating back to 1909, the company has built a reputation for providing reliable coverage to drivers in 19 states across the country. The company’s values include honesty, integrity, fairness, respect, and responsibility. The company is focused on meeting the unique needs of its customers and is committed to providing high-quality insurance products and services at competitive prices.

What insurance products does my Grinnell Mutual offer?

Grinnell Insurance offers a variety of insurance products and services to meet the needs of its customers. In addition to car insurance in Grinnell, the company also offers farm insurance, home insurance, business insurance, and other types of property and casualty insurance.

What factors affect the cost of insurance from Grinnell Insurance Company?

The cost of Grinnell Mutual’s car insurance, as well as its other insurance products, varies depending on a range of factors. These factors may include the customer’s age, gender, driving record, location, type of vehicle, and coverage level.

What states does Grinnell Mutual write in?

Grinnell Mutual Insurance is available in 19 states across the Midwest region of the United States. These states are Iowa, Illinois, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, Wisconsin, Michigan, Indiana, Kansas, Kentucky, Ohio, Tennessee, Arkansas, Colorado, Montana, Oklahoma, and Wyoming.

Does Grinnell Mutual Insurance offer discounts?

Yes, Grinnell Mutual Insurance offers discounts to its customers. These discounts may include safe driver discounts, multi-policy discounts, loyalty discounts, and more. Customers should ask their Grinnell Mutual Insurance agent about available discounts.

How can customers obtain a quote from Grinnell Mutual Insurance?

Customers can obtain a quote from Grinnell Mutual Insurance by contacting a local independent agent or by visiting the Grinnell Mutual group website at https://www.grinnellmutual.com/ and requesting a quote online.

What is the A.M. Best rating for Grinnell Mutual Insurance?

The A.M. Best rating for Grinnell Mutual Insurance is A, which indicates that the company has an excellent ability to meet its ongoing insurance obligations.

Are there available Grinnell Insurance reviews?

Yes, there are customer reviews available for Grinnell Insurance. These reviews can be found on various websites, including the company’s website, as well as independent review sites.

How can I obtain auto insurance quotes in Grinnell?

To get auto insurance in Grinnell or car insurance quotes in Grinnell, you can visit their website or contact their office directly. They typically offer personalized quotes based on factors such as your driving history, vehicle information, and coverage preferences.

Is Grinnell Mutual a good insurance company?

Grinnell Mutual is often considered a reputable insurance provider. Grinnell Mutual Insurance company is known for its financial stability, comprehensive coverage options, and attentive customer service.

Are Grinnell Select Insurance and Grinnell Mutual the same company?

Grinnell Select Insurance company is a subsidiary of Grinnell Mutual. While they are related entities, they may offer different insurance products or services tailored to specific markets or needs.

Where can I find Grinnell Mutual auto insurance reviews?

You can find reviews on Grinnell Mutual auto insurance on various online platforms, such as consumer review websites, insurance comparison sites, and the company’s official website. These reviews provide insights into customer satisfaction, claims handling, and overall service quality.

What is the Grinnell Select Insurance phone number?

For inquiries and customer service, you can contact Grinnell Select Insurance Company at their phone number. Additionally, the Grinnell Select Insurance company phone number can be found on their official website or your policy documents for direct assistance.

How can I contact Grinnell Mutual for insurance claims, quotes, or customer service?

You can reach Grinnell Mutual for various services using the following contact information:

  • Grinnell Mutual Insurance Claims Phone Number: For filing a claim, call their dedicated claims line.
  • Grinnell Mutual Insurance Phone Number: For general customer service inquiries or policy information, use their direct Grinnell Mutual phone number.
  • Grinnell Mutual Insurance Quotes: To get a quote, you check through Grinnell Mutual login or call at Grinnell Insurance phone number to speak with a Grinnell Mutual agent.

For specific phone numbers, visit the Grinnell Mutual website or check your policy documents.

 

Is Grinnell Mutual a good insurance company?

Grinnell Mutual is generally regarded positively, with good customer service, coverage options, and claims handling. However, perceptions may vary based on individual experiences and needs. It’s wise to compare providers to find the best fit for you.

Does Grinnell Mutual offer job opportunities through Grinnell Insurance Agency?

Grinnell Mutual does not operate under the name “Grinnell Insurance Agency.” However, Grinnell Mutual does offer various job opportunities directly through their company. For information about Grinnell Mutual jobs, please visit their official careers page on their website.

What’s a Grinnell?

“Grinnell” typically refers to a city in Iowa. The most notable entities were either Grinnell College or Grinnell Mutual.

Does Grinnell Mutual do home insurance?

Yes, Grinnell Mutual does offer home insurance coverage. As an insurance company, Grinnell Mutual provides a range of insurance products, including coverage for homeowners. Their home insurance policies typically protect against risks such as fire, theft, vandalism, and natural disasters, providing financial protection for your home and belongings.

Where is Grinnell Insurance based?

Grinnell Mutual is a property-casualty mutual insurance company and reinsurer based in Grinnell, Iowa, United States.

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Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...

Published Insurance Expert

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Reviews
for Grinnell Mutual

4.06 (99 reviews)
1
June 15, 2023

Absolutelypitiful

Extremely poor customer service.

My daughter was involved in an accident where the other person left the scene without providing information. She took a picture of the other persons license plate. My daughter said the claim agent always took about a week to get back to her on every occasion. When my daughter talked to the claim agent, the agent said they could not find current insurance information for the driver that left the scene and it should be covered under uninsured moto...
My daughter was involved in an accident where the other person left the scene without providing information. She took a picture of the other persons license plate. My daughter said the claim agent always took about a week to get back to her on every occasion. When my daughter talked to the claim agent, the agent said they could not find current insurance information for the driver that left the scene and it should be covered under uninsured motorist coverage. I am the owner of the vehicle and initially declined to press charges on the runaway driver due to having uninsured coverage. I called the claim agent and after 5 days I missed the call and she left a message. With apparently too few claim agents if you miss a call you are left wondering if and when you will receive another call. The message the agent left said Grinnell would not cover the damage. which left me wondering why do I buy uninsured motorist coverage only to be denied. Too few claim agents equals pitiful customer service.
1
October 4, 2019

MattMichelle

Swept aside, negligence and still not compensated

All seemed well at first, as most things do. We (my husband and I) had a couple claims with minor repairs (deer vs car) and were compensated quickly and our vehicles were repaired quickly and properly. Then the nightmare begins and unfortunately continues. My Husband was on his way to a job in Colorado (September 23, 2018). He hadn’t made it 10 miles from our home when he faced hitting a car head on that was in his lane coming around a corner s...
All seemed well at first, as most things do. We (my husband and I) had a couple claims with minor repairs (deer vs car) and were compensated quickly and our vehicles were repaired quickly and properly. Then the nightmare begins and unfortunately continues. My Husband was on his way to a job in Colorado (September 23, 2018). He hadn’t made it 10 miles from our home when he faced hitting a car head on that was in his lane coming around a corner so instincts set in and he swerved to avoid the collision and took the ditch occupied by A telephone pole., ( Thankfully not live), splitting the pole in half. Our 2014 Dodge Durango R/T was towed away to a local garage/storage facility, Obviously my Husband was not ticketed and only had minor injuries. He went to the hospital a few days later with whiplash, a sprained wrist and a sore, bruised shoulder. We were told we could use a mechanic of our choosing, we choose one we trust, one we have previously used with Grinnell and they also offer free rental cars. We were not allowed to use the mechanic we had used before because it was to far away. (52 miles to be exact) we offered to split the tow and still denied. We were told the car was totaled and grab our belongings and the adjuster ([REDACTED NAME]) would be out of town a few days and would be in touch. My Husband left for a job in Wyoming. Eleven days later, I contacted the towing company who still hadn’t heard from Grinnell or [REDACTED NAME] the adjuster. When he called my Husband at work he told him they had a mechanic near by that they have used in the past look our vehicle and now our vehicle only had $10,000 worth of damage, it was no longer totaled (with a cracked and bent frame on a 2014 Dodge Durango R/T) We were mind blown with this information and wanted a second opinion with our first choice mechanic. The mechanic they had was extremely angry that we wanted a second opinion. The mechanic stated our suv was outside with the keys in it and we could pick it up. When I arrived to meet the tow truck to my dismay our vehicle was towed back to the storage facility because Grinnell hadn’t paid the towing or 12 day storage fee. A couple days later we were informed the fees were paid and We could have the suv towed at our expense, when we show up ( my Husband has now lost his job because he was so involved with doing the legwork with me that he couldn’t be responsible for his men at work being the Foreman on the job and the negligence of Grinnell), we were approached at the door of the storage facility and told to contact our insurance company because our vehicle had been burnt!!!! We were dumbfounded!!! Burnt!!! WTF!! We follow the gentleman to their storage facility of damaged cars looking like a small penitentiary. Our vehicle appeared to look the same as my Husbands accident until they opened the doors and it was burnt to a crisp! A devastating and heartbreaking.... words can’t explain. We (our whole family of 5, three children and us) loved our Durango. The keys were in the ignition still, doors were left unlocked, we wanted answers. What happened? Are other vehicles burnt? Do you have cameras?? No Cameras!!!! We were informed they had never had an incident before and they are now installing cameras. We had Police officers and Grinnell’s Fire Marshall come to our home (separate occasions) and questioned us and took our statements about the incident. We now have a new adjuster ([REDACTED NAME]) for a total loss claim. We spoke with [REDACTED NAME] often because we now had to deal with the car and storage fees all over again. They were to move the vehicle to their own storage facility after the Fire Marshall performed his investigation. It was ruled as an undetermined case, they couldn’t tell if it was vandalism or a mechanical issue (apparently this make and model did have Electrical issues) Our now wrecked and burnt vehicle was brought to our home to save Grinnell from more storage fees. It sat at our place for a good week until it was sold off by Grinnell. We waited patiently to be compensated and complied with everything they asked of us. Months go by. Original accident in September, fire in October and finally December 23rd [REDACTED NAME] comes with an offer, a huge slap in the face,she offers $12,000 because they had cut a check for $10,000 prior to the fire for the vehicle repair. We had a $2500 warranty still in place on top of a clean paid off title and a blue book price of $28,000. Not only did we feel completely taken advantage of, ripped off and totally inconvenienced; We only were allowed the rental car for 3 wks, we had to share one vehicle with a family of 5 and my dying Father who was 2.5 hrs away from our home in the hospital. We ended up coming out of pocket close to $1,000 for rental cars And we hadn’t pay two $1,000 deductibles to Grinnell for two separate incidences yet only compensated for one. We are still not whole, my Husbands medical bills still have not been paid, his credit has taken a hit, we were never compensated for him missing and loosing his jobs and then dropped from Grinnell auto policy all together. We now have another insurance adjuster ([REDACTED NAME]) who has only contacted us once as of today’s date , needing information for his superior , asking my Husband why he felt we had a case with the storage/towing company. My husband told [REDACTED NAME] what we were informed by two different lawyers and that was when a vehicle is received in one condition, it should be returned either fixed or in the same condition they had received it. We had to recommend to them to pursue this claim and we don’t know if they even are doing anything at all. This is total and utter negligence on there behalf in so many ways. We have given them ample time and patience only to be ignored and treated like we don’t exist. The purpose of having an insurance company is to have someone on your side, fighting for what’s rightfully yours and helping you become whole again after an accident. I would never recommend anyone using this company and surely would never want anyone to go through this horrifying nightmare that is still continuing to this day for our Family. It has been over a year now and we are still waiting for them to make this right.
4
August 18, 2019

barbarasmith1969

Good company to deal with.

I have not had any problems with this company. I have not filed any claims. The agent that I got the policy with was very helpful and knowledgeable.
5
July 30, 2019

Jmorlan77

Easy and inexpensive

I have not had a claim. But their price is good and no unnecessary costs or work to be done. They were far less than progressive once I didn't have multiple policies.
1
June 17, 2019

victim

This Insurance company refuses to accept responsibility!!!

One of their clients hit us in auto accident! he claimed 100% @ fault. 7 years ago! REFUSE TO accept responsibility!!!
5
June 11, 2019

Karmagirl

Top Auto Insurance Company

Grinnell Mutual has been a wonderful insurance company to work with. We have been with them for over 15 years. The customer service is reliable and very helpful. Through the years we have had no issues at all making changes to our policy. And with only a couple claims through the years, they have been dependable and understanable
5
January 9, 2019

Deslinger

Fantastic service

Great company to work with! Have had two claims and they have always been taken care of right away!
5
December 22, 2018

OkieGirl46

Grinnell Mutual Great Customer Service

Great customer service. Dependable and always helpful. I have been with Grinnell Mutual for many years and I will continue to buy my insurance through them because I am so satisfied with them.
4
November 1, 2018

Bigwoopie

Cancelled after 28 years as a loyal customer

Well all was well for 28 years. Home and auto prems paid on time and in full. Until we had a bad patch for a couple years. I think we had 5 claims in less than 3 years. The last one was my daughter who did not pay attention and backed out of a parking space into the side of a truck next to her. And we got CANCELLED after 28 years. I expected our rates to go up and they did, but then we get a letter in the mail and they are done with us. T...
Well all was well for 28 years. Home and auto prems paid on time and in full. Until we had a bad patch for a couple years. I think we had 5 claims in less than 3 years. The last one was my daughter who did not pay attention and backed out of a parking space into the side of a truck next to her. And we got CANCELLED after 28 years. I expected our rates to go up and they did, but then we get a letter in the mail and they are done with us. There have been two times I could have filed a claim for hail damage but didn't because I didn't want to soak the company for something I could live with. Lot of good that did me. I guess they didn't make enough money off us over the last 28 years to help us when we needed it. I called Grinnell to express my concerns and after talking to 3 people was told there really isn't anyone at the company for me to talk to. No option for dropping our full coverage to liability, which would have made all but one of the claims we had made not their problem if we continued to have stupid mishaps in our own driveway.....no options- just cancelled. Forget it. I'm yanking my home insurance as well. They don'[t need anymore of my money after they made enough off my policy for all those years. Thanks. For. Nothing.
4
October 17, 2018

Home2013

Discounts don’t really mean savings

We have had the same auto ins for almost 30 yrs. we had a few claims early. We do rec’v multiple discounts, yet our policy goes up every year. We also wish our company would include glass coverage. We keep the policy because our agent claims she can’t get us any better of s deal.
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