Tower Insurance Review & Ratings (2024)

Tower Insurance is a New Zealand-based insurance company that has been in operation since 1869. The company’s mission is to provide high-quality insurance products and services to its customers at competitive prices.

Tower Insurance offers a range of insurance products, including car insurance, home insurance, and contents insurance. The company offers discounts to customers who meet certain eligibility requirements, such as multi-policy discounts, no-claims discounts, and age-related discounts.

Tower Insurance is available in New Zealand, and customers can easily find out if the company provides coverage in their area by visiting the company’s website or contacting customer service.

Customer reviews of Tower Insurance are generally positive, with many customers praising the company’s customer service, claims to handle, and competitive pricing. While there are some criticisms of the company’s coverage options and claims processing times, these issues appear to be relatively rare.

What You Should Know About Tower Hill Insurance

Welcome to our comprehensive guide on Tower Insurance. In this article, we will explore the key aspects of Tower Insurance, including its coverage options, pricing, customer reviews, and more. Whether you’re looking for home insurance, auto insurance, or other insurance products, Tower Insurance has you covered.

• Tower Insurance has been providing insurance coverage for over 150 years, making it one of the oldest insurance companies in New Zealand.
• The company offers a variety of insurance products, including car, home, contents, and travel insurance, making it a one-stop-shop for all your insurance needs.
• Tower Insurance offers discounts for safe driving, multi-policy, and no-claims bonuses, making it a great option for those who want to save money on their insurance premiums.

We’ll provide an in-depth review of their offerings, highlighting their commitment to customer satisfaction and competitive rates. To find the best insurance providers in your area and compare rates, simply enter your zip code below. Secure your future with Tower Insurance and enjoy peace of mind knowing that your assets are protected.

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Tower Insurance History and Mission

Tower Insurance was founded in 1869 in Auckland, New Zealand, and is one of the oldest insurance companies in the country. Originally known as the Government Life Insurance Office, the company provided life insurance to government employees.

In 1987, the company changed its name to Tower Corporation and expanded its operations to include general insurance. Today, Tower Insurance is a leading provider of insurance products and services in New Zealand, serving over 250,000 customers.

The mission of Tower Insurance is to provide quality and affordable insurance coverage to its customers while upholding its values of integrity, transparency, and customer satisfaction.

The company is committed to meeting the evolving needs of its customers and providing them with innovative and personalized insurance solutions. Tower Insurance aims to be a trusted partner for its customers, helping them to protect the things that matter most to them.

Tower Hill Insurance Coverage Options

• Car insurance: Tower Insurance offers comprehensive car insurance, third-party, fire, and theft car insurance, and third-party car insurance. These policies provide cover for accidental damage, theft, fire, and damage caused by natural disasters.
• Home insurance: Tower Insurance offers home insurance policies that provide cover for the building, contents, or both. The policies cover accidental damage, theft, fire, and damage caused by natural disasters.
• Contents insurance: Tower Insurance offers contents insurance policies that provide cover for personal belongings, including furniture, appliances, and electronic devices. The policies cover accidental damage, theft, and damage caused by natural disasters.
• Travel insurance: Tower Insurance offers travel insurance policies that provide cover for medical expenses, trip cancellations, lost or stolen luggage, and other travel-related expenses.
• Business insurance: Tower Insurance offers a range of business insurance policies, including public liability insurance, professional indemnity insurance, and commercial motor insurance.
• Boat insurance: Tower Insurance offers boat insurance policies that provide cover for accidental damage, theft, and damage caused by natural disasters.
• Landlord insurance: Tower Insurance offers landlord insurance policies that provide cover for the building, contents, or both. The policies cover accidental damage, theft, and damage caused by natural disasters.
• Cyber insurance: Tower Insurance offers cyber insurance policies that provide cover for data breaches, cyber-attacks, and other cyber-related risks.

Areas Where Tower Insurance is Available

Tower Insurance is available to customers in New Zealand, with its headquarters located in Auckland. The company provides insurance coverage to customers throughout the country, with a network of branches and agents located in various locations.

Here is an overview of the regions where Tower Insurance offers its insurance products and services:

• Northland
• Auckland
• Waikato
• Bay of Plenty
• Gisborne
• Hawkes Bay
• Taranaki
• Manawatu-Whanganui
• Wellington
• Tasman
• Nelson
• Marlborough
• West Coast
• Canterbury
• Otago
• Southland

Tower Insurance is a New Zealand-based insurance company that provides insurance coverage to customers throughout the country. As such, the concept of “states” does not apply to the company. Instead, Tower Insurance offers coverage to customers in various regions throughout New Zealand.

To find out whether Tower Insurance offers coverage in a particular region of New Zealand, you can do the following options:

• Visit the Tower insurance website: The company’s website provides information on the insurance products and services it offers, as well as information on its coverage areas.
• Contact Tower insurance directly: If you have questions about coverage areas or want to find out if Tower Insurance offers coverage in a particular region, you can contact the company directly via phone or email.
• Speak with a Tower insurance agent: If you prefer to speak with someone in person, you can visit a Tower Insurance branch or speak with one of its agents. The company has a network of branches and agents located throughout New Zealand.

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Tower Hill Insurance Rates Breakdown

The cost of insurance coverage from Tower Insurance can vary depending on a variety of factors, including the type of coverage, the level of coverage, and the customer’s location, among others. Here is an overview of the factors that can affect the cost of coverage from Tower Insurance:

• Type of coverage: The cost of coverage will depend on the type of policy you choose. For example, a comprehensive car insurance policy will typically cost more than a third-party car insurance policy.
• Level of coverage: The level of coverage you choose can also affect the cost of coverage. A policy with a higher level of coverage will generally cost more than a policy with a lower level of coverage.
• Customer location: The cost of coverage can also vary depending on the customer’s location. For example, customers living in areas prone to natural disasters may pay more for home insurance.
• Policyholder information: Factors such as the policyholder’s age, driving history, and credit score can also affect the cost of coverage. For example, younger drivers or drivers with a history of accidents may pay more for car insurance.

Tower Hill Insurance Discounts Available

Tower Insurance offers various discounts to help customers save money on their insurance premiums. Here are some of the discounts that are available:

• Multi-policy discount: Customers who have multiple insurance policies with Tower Insurance, such as car insurance and home insurance, may be eligible for a multi-policy discount. This discount can save customers up to 20% on their insurance premiums.
• No claims discount: Customers who have not made any claims on their insurance policies for a certain period may be eligible for a no-claims discount. The longer the period without any claims, the greater the discount may be.
• Loyalty discount: Customers who have been with Tower Insurance for a certain period may be eligible for a loyalty discount. This discount can increase over time, as the customer continues to renew their policy with the company.
• Age-related discounts: Tower Insurance offers discounts to customers based on their age. For example, younger drivers may be eligible for a discount on their car insurance premiums.
• Group discount: Customers who are part of a group, such as a professional association or union, may be eligible for a group discount on their insurance premiums.
• Online discount: Customers who purchase their insurance policies online may be eligible for an online discount.

Tower Insurance Effortless Claims Process

Ease of Filing a Claim

Tower Insurance offers a convenient and hassle-free claims process for its customers. You can file a claim with Tower Insurance through various channels, including online, over the phone, and even through their mobile app. This flexibility allows customers to choose the method that suits them best, making it easy to report and manage their claims.

Average Claim Processing Time

Customers often wonder how quickly an insurance company can process their claims. With Tower Insurance, the average claim processing time is known for its efficiency. While specific processing times may vary depending on the nature of the claim, Tower Insurance is committed to handling claims promptly and efficiently, helping customers get back on their feet as soon as possible.

Customer Feedback on Claim Resolutions and Payouts

The true measure of an insurance company’s reliability lies in the satisfaction of its customers when it comes to claim resolutions and payouts. Tower Insurance has received positive feedback from its customers in this regard.

Many policyholders have praised the company for its fair and prompt claim settlements. Customer reviews can provide valuable insights into the company’s commitment to delivering on its promises.

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Unleashing Innovation With Tower Insurance Digital and Technological Features

Mobile App Features and Functionality

In today’s digital age, insurance companies are expected to offer convenient and feature-rich mobile apps. Tower Insurance doesn’t disappoint in this regard. Their mobile app provides policyholders with a range of features and functionalities, including the ability to view and manage their policies, make payments, and even file claims directly from their mobile devices.

This mobile app ensures that customers have easy access to their insurance information and services on the go.

Online Account Management Capabilities

Tower Insurance also offers robust online account management capabilities through their website. Policyholders can log in to their accounts to access policy documents, update personal information, make payments, and review policy details. The online platform provides a user-friendly interface that empowers customers to have control over their insurance policies and manage them conveniently.

Digital Tools and Resources

In addition to their mobile app and online account management, Tower Insurance provides various digital tools and resources to assist customers in making informed decisions about their insurance coverage. These tools may include insurance calculators, educational articles, and informative resources that help customers understand their policies better and select the coverage that aligns with their needs.

How Tower Hill Insurance Ranks Among Providers

When considering insurance options, it’s crucial to explore various providers to find the best fit for your needs. Tower Insurance, being a prominent player in the New Zealand market, has its fair share of competitors. Let’s delve into some of the main competitors in the insurance industry.

• AA Insurance: AA Insurance is a well-established insurance provider in New Zealand, known for its affiliation with the New Zealand Automobile Association (AA). The company offers a range of insurance products, including car, home, contents, and travel insurance. AA Insurance is recognized for its commitment to member benefits and often provides discounts and perks to AA members.
• State Insurance: State Insurance is another significant player in the New Zealand insurance market. It offers a wide range of insurance products, including car, home, contents, business, and travel insurance. As part of IAG New Zealand, State Insurance leverages its resources to provide diverse coverage options.
• Ami Insurance: Ami Insurance is a well-known New Zealand insurer that focuses on providing coverage for homes, contents, cars, and businesses. Known for its community-driven approach, Ami has been a trusted name in the insurance landscape.
• Vero Insurance: Vero Insurance is a part of the Suncorp Group and operates in New Zealand, offering a wide array of insurance products, including commercial, personal, and rural insurance. Vero is recognized for its focus on risk management and providing comprehensive solutions for businesses and individuals.

While Tower Insurance is a significant player with a rich history, these competitors offer alternative options, each with its unique strengths and offerings. To make an informed decision, potential policyholders should carefully evaluate the specific features, coverage options, and customer satisfaction levels of these competitors based on their individual insurance needs and preferences.

Customer Reviews of Tower Insurance

Customer reviews of Tower Insurance are generally positive, with many customers praising the company’s customer service and the quality of its insurance products. Here is an overview of what customers are saying about Tower Insurance:

Strengths:

• Customer service: Many customers report that the customer service provided by Tower Insurance is excellent. Customers appreciate the prompt and helpful responses they receive from Tower Insurance representatives.
• Claims handling: Customers are generally satisfied with the claims handling process at Tower Insurance. Many customers report that claims are processed quickly and efficiently, with minimal hassle.
• Competitive pricing: Customers appreciate that Tower Insurance offers competitive pricing on its insurance products. Many customers report that they were able to get a good deal on their insurance premiums.

Weaknesses:

• Limited coverage options: Some customers have reported that Tower Insurance’s coverage options are limited compared to other insurance companies. Customers who are looking for specialized coverage may need to look elsewhere.
• Difficulty contacting customer service: A few customers have reported difficulty contacting Tower Insurance’s customer service department, particularly during peak times.
• Delays in claims processing: Some customers have reported delays in the claims processing at Tower Insurance. However, these reports are relatively rare, and many customers report that claims are handled quickly and efficiently.

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