United States Liability Insurance Group (USLI) Review & Ratings (2025)

United States Liability Insurance (USLI) is a specialty insurance provider that offers innovative insurance solutions for businesses across a variety of industries. The company has a strong history and mission to provide comprehensive coverage to businesses, with a focus on exceptional customer service.

USLI offers a range of insurance products, including general liability insurance, professional liability insurance, cyber liability insurance, and more. The company’s pricing varies depending on the specific product and coverage levels selected, but customers report that USLI’s insurance products are priced competitively compared to other insurance providers.

USLI’s insurance products are available in select states across the country, and the company has a strong reputation for offering excellent customer service and fast claims processing. The company also offers several discounts to help businesses save money on their insurance premiums, including safety discounts, claim-free discounts, and bundling discounts.

While USLI’s online account management tools are limited and the company’s discount options may be limited compared to other insurance providers, customers report being satisfied with their overall experience with USLI Wayne reviews.

What You Should Know About United States Liability Insurance Group (USLI)

Explore our comprehensive guide on United States Liability Insurance Group (USLI) and their insurance offerings. Discover their range of coverage options, including liability, professional lines, and commercial property insurance. Learn how USLI prioritizes customizable policies to meet the specific needs of businesses and excels in providing reliable coverage against risks and liabilities.

Moreover, we’ll delve into their competitive pricing, outstanding customer support, and favorable feedback from clients. To discover optimal insurance rates tailored to your particular requirements, just input your zip code on the US Liability Insurance Group’s page at www.dev.usinsuranceagents.com and contrast quotes from leading insurance providers. Initiate safeguarding your business by making an educated insurance choice today.

United States Liability Insurance History and Mission

USLI Insurance Group, founded in 1975 by Joseph S. Mordente, boasts over 40 years of industry experience. Based in Wayne, Pennsylvania, USLI has a robust nationwide presence, reflected in its strong USLI insurance rating. Additionally, while USLI specializes in commercial insurance, they also provide USLI home insurance tailored to homeowners’ needs.

USLI’s mission is to provide innovative insurance solutions that meet the unique needs of their clients while maintaining a commitment to excellence and integrity. They aim to offer specialized insurance products that are tailored to specific industries and operations, with customizable coverage options that allow businesses to choose the coverage they need.

USLI values honesty, respect, teamwork, creativity, and community involvement. They prioritize exceptional customer service and aim to build lasting relationships with clients. USLI is also deeply committed to community service, with employees volunteering over 3,000 hours and donating $250,000 to local charities in 2020. For insights into USLI’s values, check out USLI insurance reviews or contact their customer service team via the USLI phone number.

United States Liability Insurance Group (USLI) Insurance Coverage Options

United States Liability Insurance (USLI) offers a variety of coverage options for businesses, including:

• • Limited online account management: Some customers have reported that USLI’s online account management tools are limited, which can make it difficult to manage policies and make payments online.

• • Limited availability: Some customers have reported that USLI’s insurance products are not available in all states, which can limit the company’s reach.

• Limited discounts: While USLI does offer some discounts, some customers have reported that the company’s discount options are limited compared to other insurance providers.

1. 1. Visit the USLI website: Start by visiting the USLI website. From there, you can navigate to the “Find an Agent” section of the website.

1. 1. Enter your ZIP code: Once you are in the “Find an Agent” section, enter your ZIP code. This will bring up a list of independent insurance agents in your area who offer USLI insurance products.

1. 1. Contact an agent: Choose an agent from the list and contact them to inquire about USLI’s insurance services. They will be able to tell you if USLI offers insurance in your state and provide more information about their products and services.

1. Contact USLI directly: If you prefer, you can contact USLI directly to inquire about their insurance services. Their customer service team can be reached by phone or email and will be happy to answer your questions.

United States Liability Insurance Group (USLI) Discounts Available

United States Liability Insurance (USLI) offers several discounts that can help businesses save money on their insurance premiums. These discounts are designed to reward businesses for taking steps to reduce risk and promote safety in the workplace. Here are some of the discounts that are available through USLI:

• • Safety discount: Businesses that have established safety programs and practices in place may be eligible for a safety discount on their insurance premiums.

• • Claim-free discount: Businesses that have a history of being claim-free may be eligible for a discount on their insurance premiums.

• • Bundling discount: Customers who bundle multiple insurance products with USLI may be eligible for a discount on their overall premium.

• • Newly established business discount: New businesses that are just starting out may be eligible for a discount on their insurance premiums.

• • Green discount: Businesses that have taken steps to become more environmentally friendly may be eligible for a discount on their insurance premiums.

• • Non-profit discount: Non-profit organizations may be eligible for a discount on their insurance premiums.

Streamlining Experience With United States Liability Insurance Group Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

United States Liability Insurance Group (USLI) offers multiple convenient options for filing insurance claims. Customers can choose to file a claim online through the company’s website, making it a hassle-free process. Additionally, USLI provides a phone hotline for customers who prefer to file claims over the phone.

Additionally, USLI provides mobile applications designed to simplify the claims procedure, enabling policyholders to start and monitor their claims using their mobile devices such as smartphones or tablets. This adaptability in the methods for filing claims accommodates various preferences within the USLI community.

Average Claim Processing Time

USLI is known for its efficient claims processing. The average claim processing time is competitive, ensuring that policyholders receive prompt assistance when they need it most. This quick turnaround time helps businesses minimize disruptions and get back on track swiftly after an unexpected event.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts with USLI has been largely positive. The company’s commitment to providing reliable coverage and fair claim settlements is reflected in the satisfaction of its policyholders. USLI’s dedication to resolving claims fairly and promptly contributes to its reputation as a trusted insurance provider.

Unleashing Innovation With United States Liability Insurance Group Digital and Technological Features

Mobile App Features and Functionality

USLI offers a user-friendly mobile app with a range of features designed to enhance the customer experience. The app allows policyholders to access their insurance information, view policy details, initiate claims, and even make payments directly from their mobile devices. The intuitive design and functionality of the app make managing insurance policies on the go convenient and efficient.

Online Account Management Capabilities

USLI provides online account management capabilities through its website. Policyholders can log in to their accounts to view and update their policies, make payments, and access important documents. While the online account management tools may not be as robust as some other providers, they offer essential features for policyholders to manage their insurance needs online.

Digital Tools and Resources

In addition to its mobile app and online account management, USLI offers various digital tools and resources to assist policyholders. These resources may include informative articles, guides, and FAQs to help customers better understand their insurance coverage. USLI’s commitment to providing valuable digital resources helps empower customers to make informed decisions regarding their insurance policies.

How United States Liability Insurance Group (USLI) Ranks Among Providers

United States Liability Insurance Group (USLI) operates in a competitive landscape within the insurance industry, facing several formidable competitors. Here are some of the main competitors vying for market share in the insurance sector:

The Hartford:

• Strengths: The Hartford is a well-established insurance provider with a broad range of offerings, including business insurance and employee benefits.
• Weaknesses: While comprehensive, some clients may find The Hartford’s policies to be more standardized compared to the tailored solutions offered by USLI.

Chubb:

• Strengths: Chubb is known for its high-net-worth insurance solutions and a global presence. It caters to both personal and commercial insurance needs.
• Weaknesses: Chubb’s premium services may come with a higher price tag, potentially making it less accessible for some businesses seeking cost-effective coverage.

Travelers:

• Strengths: Travelers is a major player in the insurance industry, offering a wide array of coverage options for businesses, individuals, and organizations.
• Weaknesses: Similar to The Hartford, Travelers’ policies may be perceived as more standard, lacking the customized approach that sets USLI apart.

CNA Financial:

• Strengths: CNA Financial provides a range of insurance solutions for businesses, with a focus on specialty markets. It has a strong financial standing.
• Weaknesses: Some clients may find CNA’s policies to be complex, and the company may not offer as much specialization in certain niche industries as USLI.

Liberty Mutual:

• Strengths: Liberty Mutual is a well-known insurance provider with a diverse portfolio, catering to both personal and commercial insurance needs.
• Weaknesses: The sheer size of Liberty Mutual may result in a more bureaucratic approach, potentially affecting the agility and customization offered by USLI.

Hiscox:

• Strengths: Hiscox specializes in small business insurance, providing targeted coverage for specific industries. It is known for its flexibility and online service.
• Weaknesses: While agile and tech-savvy, Hiscox may not have the same level of industry expertise or comprehensive coverage options as USLI.

Each of these competitors brings its own strengths and weaknesses to the table. USLI’s key differentiators lie in its industry-specific focus, customization of policies, and competitive rates. The choice among these insurers depends on the unique needs and preferences of businesses, ranging from those seeking specialized coverage to those prioritizing a more comprehensive and standardized approach.

Customer Reviews of United States Liability Insurance

United States Liability Insurance (USLI) has received generally positive reviews from its customers. Here is an overview of what customers are reporting as the company’s strengths and weaknesses:

Strengths:

• • Excellent customer service: Many customers have praised USLI for their excellent customer service. Customers report that the company is responsive, helpful, and easy to work with.

• • Competitive pricing: USLI’s insurance products are priced competitively compared to other insurance providers, which is attractive to many customers.

• • Comprehensive coverage: Customers report that USLI’s insurance products provide comprehensive coverage that meets their business needs.

• • Fast claims processing: Customers report that USLI processes claims quickly and efficiently, which is important when businesses need to make a claim.

• • Innovative insurance solutions: USLI is known for its innovative insurance solutions, which are designed to meet the unique needs of businesses across a variety of industries.

Weaknesses:

• • Limited online account management: Some customers have reported that USLI’s online account management tools are limited, which can make it difficult to manage policies and make payments online.

• • Limited availability: Some customers have reported that USLI’s insurance products are not available in all states, which can limit the company’s reach.

• Limited discounts: While USLI does offer some discounts, some customers have reported that the company’s discount options are limited compared to other insurance providers.

• • Commercial property insurance: This coverage protects businesses from loss or damage to their physical assets, such as buildings, equipment, and inventory. USLI’s commercial property insurance includes coverage for fire, theft, vandalism, and natural disasters.

• • Liability insurance: This coverage protects businesses from claims of bodily injury, property damage, and other liability issues. USLI’s liability insurance includes general liability, product liability, professional liability, and cyber liability coverage.

• • Professional lines insurance: This coverage protects businesses that provide professional services, such as lawyers, accountants, and consultants. USLI’s professional lines insurance includes errors and omissions (E&O) coverage, directors and officers (D&O) coverage, and employment practices liability (EPL) coverage.

• Specialty insurance: USLI also offers specialized insurance products, such as their “Product Recall Plus” coverage, which provides coverage for businesses that manufacture or distribute products. They also offer coverage for non-profit organizations, religious institutions, and educational institutions.

United States Liability Insurance Group (USLI) Insurance Rates Breakdown

The cost of United States Liability Insurance (USLI) varies depending on several factors, including the type of coverage, the industry and operations of the business, the coverage limits, and the deductible chosen. Here are some factors that can impact the cost of USLI insurance:

• • Type of coverage: Different types of coverage have different costs. For example, liability insurance tends to be more expensive than property insurance because it covers a broader range of risks.

• • Industry and operations: Businesses in high-risk industries, such as construction and healthcare, may pay higher premiums due to the increased risk of liability claims. Similarly, businesses with riskier operations, such as those that use heavy machinery or handle hazardous materials, may also pay higher premiums.

• • Coverage limits: Higher coverage limits typically come with higher premiums. Businesses that need more coverage may pay more for their insurance.

• • Deductible: The deductible is the amount that the policyholder must pay before the insurance coverage kicks in. Choosing a higher deductible can lower the cost of the insurance premium.

States Where United States Liability Insurance is Provided

USLI offers insurance coverage across all 50 states within the United States, ensuring that businesses nationwide have access to its insurance offerings. This extensive reach underscores USLI’s commitment to serving clients throughout the country, reflecting positively on its USLI rating.

USLI has a strong presence in several states, including:

• • Pennsylvania: USLI’s headquarters are located in Wayne, Pennsylvania, and they have a significant presence throughout the state.

• • New York: USLI has a regional office in New York City and provides insurance services to businesses across the state.

• • California: USLI has a regional office in Los Angeles and provides insurance services to businesses across the state.

• • Texas: USLI has a regional office in Dallas and provides insurance services to businesses across the state.

• • Florida: USLI has a regional office in Tampa and provides insurance services to businesses across the state.

If you are interested in finding out if United States Liability Insurance (USLI) offers insurance services in your state, here are the four steps you can take:

1. 1. Visit the USLI website: Start by visiting the USLI website. From there, you can navigate to the “Find an Agent” section of the website.

1. 1. Enter your ZIP code: Once you are in the “Find an Agent” section, enter your ZIP code. This will bring up a list of independent insurance agents in your area who offer USLI insurance products.

1. 1. Contact an agent: Choose an agent from the list and contact them to inquire about USLI’s insurance services. They will be able to tell you if USLI offers insurance in your state and provide more information about their products and services.

1. Contact USLI directly: If you prefer, you can contact USLI directly to inquire about their insurance services. Their customer service team can be reached by phone or email and will be happy to answer your questions.

United States Liability Insurance Group (USLI) Discounts Available

United States Liability Insurance (USLI) offers several discounts that can help businesses save money on their insurance premiums. These discounts are designed to reward businesses for taking steps to reduce risk and promote safety in the workplace. Here are some of the discounts that are available through USLI:

• • Safety discount: Businesses that have established safety programs and practices in place may be eligible for a safety discount on their insurance premiums.

• • Claim-free discount: Businesses that have a history of being claim-free may be eligible for a discount on their insurance premiums.

• • Bundling discount: Customers who bundle multiple insurance products with USLI may be eligible for a discount on their overall premium.

• • Newly established business discount: New businesses that are just starting out may be eligible for a discount on their insurance premiums.

• • Green discount: Businesses that have taken steps to become more environmentally friendly may be eligible for a discount on their insurance premiums.

• • Non-profit discount: Non-profit organizations may be eligible for a discount on their insurance premiums.

Streamlining Experience With United States Liability Insurance Group Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

United States Liability Insurance Group (USLI) offers multiple convenient options for filing insurance claims. Customers can choose to file a claim online through the company’s website, making it a hassle-free process. Additionally, USLI provides a phone hotline for customers who prefer to file claims over the phone.

Additionally, USLI provides mobile applications designed to simplify the claims procedure, enabling policyholders to start and monitor their claims using their mobile devices such as smartphones or tablets. This adaptability in the methods for filing claims accommodates various preferences within the USLI community.

Average Claim Processing Time

USLI is known for its efficient claims processing. The average claim processing time is competitive, ensuring that policyholders receive prompt assistance when they need it most. This quick turnaround time helps businesses minimize disruptions and get back on track swiftly after an unexpected event.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts with USLI has been largely positive. The company’s commitment to providing reliable coverage and fair claim settlements is reflected in the satisfaction of its policyholders. USLI’s dedication to resolving claims fairly and promptly contributes to its reputation as a trusted insurance provider.

Unleashing Innovation With United States Liability Insurance Group Digital and Technological Features

Mobile App Features and Functionality

USLI offers a user-friendly mobile app with a range of features designed to enhance the customer experience. The app allows policyholders to access their insurance information, view policy details, initiate claims, and even make payments directly from their mobile devices. The intuitive design and functionality of the app make managing insurance policies on the go convenient and efficient.

Online Account Management Capabilities

USLI provides online account management capabilities through its website. Policyholders can log in to their accounts to view and update their policies, make payments, and access important documents. While the online account management tools may not be as robust as some other providers, they offer essential features for policyholders to manage their insurance needs online.

Digital Tools and Resources

In addition to its mobile app and online account management, USLI offers various digital tools and resources to assist policyholders. These resources may include informative articles, guides, and FAQs to help customers better understand their insurance coverage. USLI’s commitment to providing valuable digital resources helps empower customers to make informed decisions regarding their insurance policies.

How United States Liability Insurance Group (USLI) Ranks Among Providers

United States Liability Insurance Group (USLI) operates in a competitive landscape within the insurance industry, facing several formidable competitors. Here are some of the main competitors vying for market share in the insurance sector:

The Hartford:

• Strengths: The Hartford is a well-established insurance provider with a broad range of offerings, including business insurance and employee benefits.
• Weaknesses: While comprehensive, some clients may find The Hartford’s policies to be more standardized compared to the tailored solutions offered by USLI.

Chubb:

• Strengths: Chubb is known for its high-net-worth insurance solutions and a global presence. It caters to both personal and commercial insurance needs.
• Weaknesses: Chubb’s premium services may come with a higher price tag, potentially making it less accessible for some businesses seeking cost-effective coverage.

Travelers:

• Strengths: Travelers is a major player in the insurance industry, offering a wide array of coverage options for businesses, individuals, and organizations.
• Weaknesses: Similar to The Hartford, Travelers’ policies may be perceived as more standard, lacking the customized approach that sets USLI apart.

CNA Financial:

• Strengths: CNA Financial provides a range of insurance solutions for businesses, with a focus on specialty markets. It has a strong financial standing.
• Weaknesses: Some clients may find CNA’s policies to be complex, and the company may not offer as much specialization in certain niche industries as USLI.

Liberty Mutual:

• Strengths: Liberty Mutual is a well-known insurance provider with a diverse portfolio, catering to both personal and commercial insurance needs.
• Weaknesses: The sheer size of Liberty Mutual may result in a more bureaucratic approach, potentially affecting the agility and customization offered by USLI.

Hiscox:

• Strengths: Hiscox specializes in small business insurance, providing targeted coverage for specific industries. It is known for its flexibility and online service.
• Weaknesses: While agile and tech-savvy, Hiscox may not have the same level of industry expertise or comprehensive coverage options as USLI.

Each of these competitors brings its own strengths and weaknesses to the table. USLI’s key differentiators lie in its industry-specific focus, customization of policies, and competitive rates. The choice among these insurers depends on the unique needs and preferences of businesses, ranging from those seeking specialized coverage to those prioritizing a more comprehensive and standardized approach.

Customer Reviews of United States Liability Insurance

United States Liability Insurance (USLI) has received generally positive reviews from its customers. Here is an overview of what customers are reporting as the company’s strengths and weaknesses:

Strengths:

• • Excellent customer service: Many customers have praised USLI for their excellent customer service. Customers report that the company is responsive, helpful, and easy to work with.

• • Competitive pricing: USLI’s insurance products are priced competitively compared to other insurance providers, which is attractive to many customers.

• • Comprehensive coverage: Customers report that USLI’s insurance products provide comprehensive coverage that meets their business needs.

• • Fast claims processing: Customers report that USLI processes claims quickly and efficiently, which is important when businesses need to make a claim.

• • Innovative insurance solutions: USLI is known for its innovative insurance solutions, which are designed to meet the unique needs of businesses across a variety of industries.

Weaknesses:

• • Limited online account management: Some customers have reported that USLI’s online account management tools are limited, which can make it difficult to manage policies and make payments online.

• • Limited availability: Some customers have reported that USLI’s insurance products are not available in all states, which can limit the company’s reach.

• Limited discounts: While USLI does offer some discounts, some customers have reported that the company’s discount options are limited compared to other insurance providers.