Wellpoint Insurance Review & Ratings (2024)

Our Wellpoint Insurance review highlights the company's great financial shape, boasting an A rating from A.M. Best for affordable prices and user-friendly online tools. Whether it's auto, home, health, or business insurance you need, Wellpoint has got you covered. Enter your ZIP code to find cheap insurance in your area.

UPDATED: Jul 13, 2024Fact Checked

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Jul 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Jul 13, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 13, 2024Fact Checked
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Wellpoint Insurance

Average Monthly Rate For Good Drivers

N/A

A.M. Best Rating:

A- (Excellent)

Complaint Level:

Low

Pros

  • Solid industry reputation with over 70 years of experience.
  • Diverse range of health insurance plans for individuals and employers.
  • Innovative digital tools and a user-friendly mobile app.

Cons

  • Mixed customer feedback on claims resolution and payouts.
  • Limited geographical coverage compared to some national competitors.
  • Some reported issues with customer service responsiveness.

In conclusion, Wellpoint is a reputable insurance company that offers a wide range of insurance products and services in several states across the United States.

The company has a strong reputation in the industry and is known for offering comprehensive insurance plans at affordable prices. However, customer reviews of the company are mixed, with some customers reporting issues with customer service, claims processing, and coverage.

Despite these mixed reviews, Wellpoint may be a good option for customers who are looking for comprehensive insurance coverage and competitive pricing. As with any insurance company, it’s important for customers to carefully consider their options and read reviews before choosing a policy.

What You Should Know About Wellpoint Insurance

When it comes to finding the right insurance provider, it’s important to consider a company’s history, products, and customer reviews. Wellpoint Insurance is a name that has been around for over 70 years, providing health insurance plans to individuals, families, and employers across the United States.

  • Offers a wide range of health insurance plans to individuals, families, and employers.
  • Has a strong financial standing, with an A rating from A.M. Best.
  • Is part of Anthem, Inc., one of the largest health insurance companies in the United States.

With a strong financial standing and a wide range of plans to choose from, Wellpoint Insurance is a company worth considering when shopping for health insurance.

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Wellpoint Insurance History and Mission

Wellpoint Insurance boasts a rich and extensive background, spanning more than seven decades. Its origins trace back to 1944 when it was established as Blue Cross of California. Later, it underwent a merger with Blue Shield of California, evolving into Wellpoint Health Networks Inc. This transformation laid the foundation for its expansion into Wellpoint Health Networks – Ohio and Wellpoint Health Networks – Virginia.

In 2004, the company changed its name to Anthem, Inc., which is now one of the largest health insurance companies in the United States. Wellpoint’s mission is to improve the health of the people it serves and to provide affordable access to high-quality healthcare.

The company’s core values include putting customers first, working to improve healthcare quality and affordability, promoting innovation and creativity, and fostering a culture of diversity and inclusion.

Wellpoint Health Plan, in its commitment to its mission, has introduced numerous strategies over time. These include dedicating resources to technological advancements aimed at enhancing healthcare delivery, collaborating with healthcare providers to advocate for preventative care and effective disease management, and advocating for healthier lifestyles through the implementation of wellness programs and the provision of health coaching services.

Wellpoint Insurance Coverage Options

Wellpoint Insurance offers a wide range of health insurance plans and related services to individuals, families, and employers. Here’s a closer look at some of the main products and services offered by the company:

  • Individual and family health insurance: Wellpoint offers a variety of health insurance plans to individuals and families, including HMO, PPO, and EPO plans. These plans vary in terms of cost, coverage, and provider networks, so customers can choose the plan that best fits their needs and budget.
  • Medicare plans: Wellpoint offers Medicare Advantage plans, Medicare supplement plans, and prescription drug plans to seniors and individuals with disabilities who are enrolled in Medicare. These plans offer additional benefits and coverage beyond what is provided by original Medicare.
  • Employer-sponsored health insurance: Wellpoint offers a variety of health insurance plans to employers of all sizes, including HMO, PPO, and POS plans. These plans can be customized to meet the specific needs of each employer and their employees.
  • Dental and vision insurance: In addition to health insurance, Wellpoint offers standalone dental and vision insurance plans. These plans can be purchased separately or added to a health insurance plan for additional coverage.
  • Wellness programs and health coaching: Wellpoint offers a variety of wellness programs and health coaching services to help customers improve their health and well-being. These programs may include weight loss programs, smoking cessation programs, and chronic disease management programs.

The pricing of Wellpoint’s offerings is subject to fluctuation, influenced by several factors such as the specific plan selected, geographical location, customer’s age, and their health background. Additionally, factors like wellpoint hours and the nature of the insurance company itself contribute to this variability.

States Where Wellpoint Offers Insurance

Wellpoint offers insurance products and services in several states across the United States. The company operates through its subsidiaries, including Anthem Blue Cross, Blue Cross and Blue Shield of Georgia, and Empire BlueCross BlueShield, among others. Here is a list of states where Wellpoint offers insurance products and services:

  • California
  • Colorado
  • Connecticut
  • Georgia
  • Indiana
  • Kentucky
  • Maine
  • Missouri
  • Nevada
  • New Hampshire
  • New York
  • Ohio
  • Virginia
  • Wisconsin

It’s crucial to highlight that the range of insurance products and services provided by Wellpoint might differ from one state to another. Individuals can explore the Wellpoint website or reach out to a Wellpoint representative, particularly concerning Wellpoint member services and Wellpoint offerings in New Jersey, to obtain detailed information about available insurance options in their specific state.

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Wellpoint Insurance Rates Breakdown

The price of insurance provided by Wellpoint fluctuates based on several factors, such as the plan type, geographical location, customer’s age, and health background. Typically, Wellpoint presents a diverse array of plans featuring different coverage extents and cost distribution.

It’s crucial to emphasize that the figures provided are approximations, and the real expenses can fluctuate based on individual circumstances. Moreover, Wellpoint extends various discounts and initiatives for cost-sharing to enhance the affordability of insurance for its clientele. This is particularly relevant when considering aspects like Wellpoint Medicaid in Iowa and Wellpoint Medicare reviews.

Some of these discounts and programs are based on factors such as age, income, and healthy behaviors. Customers can speak to a Wellpoint representative or visit the company’s website for more information on available discounts and cost-sharing programs.

Wellpoint Insurance Discounts Available

Wellpoint offers a variety of discounts and cost-sharing programs to help make insurance more affordable for customers. Here are a few examples of the discounts available and how customers can qualify for them:

  • Multi-policy discount: Wellpoint offers a discount to customers who have multiple insurance policies with the company, such as a health insurance policy and a dental insurance policy. Customers can contact a Wellpoint representative or visit the company’s website for more information on this discount.
  • Healthy behavior discount: Wellpoint offers discounts to customers who participate in healthy behaviors, such as getting an annual physical or completing a wellness program. Customers can contact a Wellpoint representative or visit the company’s website for more information on available wellness programs.
  • Income-based subsidies: Depending on a customer’s income and household size, they may be eligible for subsidies to help reduce the cost of their health insurance premiums. Customers can apply for these subsidies through the Affordable Care Act (ACA) marketplace or their state’s Medicaid program.
  • Medicare savings programs: Customers who are enrolled in a Wellpoint Medicare plan may be eligible for cost-sharing assistance through a Medicare Savings Program. These programs are based on a customer’s income and assist with premiums, deductibles, and coinsurance.

It’s important to note that discounts and cost-sharing programs may vary depending on the customer’s location and a specific plan. Customers can contact a Wellpoint representative or visit the company’s website for more information on available discounts and cost-sharing programs.

Seamless Claims Process With Wellpoint Insurance Claims Process

Ease of Filing a Claim

Wellpoint Insurance offers multiple convenient methods for filing a claim. Customers can choose to file a claim online through the company’s website, over the phone by contacting their customer service, or even through mobile apps provided by Wellpoint. This flexibility ensures that policyholders can select the method that suits them best, making the claims process more accessible and user-friendly.

Average Claim Processing Time

The efficiency of the claims process is a crucial factor for insurance providers, and Wellpoint Insurance strives to deliver on this front. While specific processing times may vary depending on the complexity of the claim, Wellpoint has a reputation for processing claims promptly. Policyholders can expect a relatively swift resolution to their claims, helping them get back on track after an unforeseen event.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable when assessing an insurance company’s performance in handling claims. Wellpoint Insurance has garnered a range of customer reviews, and opinions on claim resolutions and payouts are mixed.

Several clients have shared positive encounters, emphasizing the promptness of the company’s responses and equitable settlements. Conversely, certain individuals have raised reservations regarding the claims procedure. It’s crucial for prospective policyholders to take these assessments into account and seek guidance from Wellpoint representatives for clarification prior to reaching a decision. This applies to both wellpoint Paterson photos and wellpoint Paterson reviews.

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Exploring Wellpoint Insurance Digital and Technological Features

Mobile App Features and Functionality

Wellpoint Insurance offers a mobile app designed to enhance the customer experience, including features like accessing policy information, filing claims, viewing payment history, and connecting with customer support. These digital tools make managing insurance-related tasks more convenient for policyholders on the go. Additionally, Wellpoint PBM and the Wellpoint provider phone number can be easily accessed through the app.

Online Account Management Capabilities

In the modern digital landscape, the importance of managing insurance policies and accounts online has grown significantly. Wellpoint understands this requirement and offers robust online account management capabilities. Policyholders can easily log in to their accounts via the company’s website to review policy details, update personal information, and make payments. This online accessibility streamlines the insurance management process, catering to the demands of the digital age, including those seeking services like Wellpoint Select HMO and Wellpoint telehealth.

Digital Tools and Resources

Wellpoint Insurance goes beyond basic coverage by providing digital tools and resources to educate and assist customers. These resources may include educational articles, calculators, and information on wellness programs. By offering these digital tools, Wellpoint aims to empower policyholders with valuable knowledge and resources to make informed decisions about their insurance coverage and overall health.

How Wellpoint Insurance Ranks Among Providers

Wellpoint Insurance, with a history spanning over 70 years, is a prominent player in the insurance industry, specializing in health insurance plans for individuals, families, and employers. To understand its competitive position, let’s assess how Wellpoint stacks up against key competitors.

  • Anthem, Inc. (formerly Wellpoint Health Networks Inc.): Wellpoint Insurance is part of Anthem, Inc., showcasing a robust financial standing with an A rating from A.M. Best. Both entities share a mission to improve health access and affordability.
  • UnitedHealth Group: UnitedHealth Group is known for its extensive network and innovative healthcare solutions. Wellpoint Insurance may face competition in terms of network reach and product innovation.
  • Cigna Corporation: Cigna’s global presence and holistic approach to health services may pose a challenge for Wellpoint. Wellpoint’s strength lies in its regional focus and history.
  • Humana Inc.: Wellpoint’s regional strength may contrast with Humana’s broader nationwide presence. Wellpoint may excel in localized markets where Humana competes.
  • Aetna (acquired by CVS Health): CVS Health’s integration of Aetna brings a unique dynamic to the competition. Wellpoint may need to focus on technological advancements and partnerships.

Wellpoint Insurance, embedded within the larger entity of Anthem, Inc., stands as a reputable insurance provider with a commendable history. Its competitive position is notable, particularly in regional markets.

Customer Feedback for Wellpoint Insurance

Customer reviews of Wellpoint are mixed. While the company has a strong reputation in the insurance industry and offers a variety of insurance products and services, some customers have reported issues with customer service, claims processing, and coverage. Here is a summary of some of the customer reviews of Wellpoint:

  • Positive reviews: Many customers have praised Wellpoint for offering comprehensive insurance products and services at affordable prices. Customers have also appreciated the company’s online tools and resources, which make it easy to manage their insurance policies and find healthcare providers.
  • Negative reviews: Some customers have reported issues with customer service and claims processing. Customers have reported long wait times on hold, difficulty getting in touch with a representative, and issues with claims being denied or delayed. Some customers have also reported issues with coverage, including unexpected costs and denials of coverage for certain procedures or treatments.

Overall, Wellpoint has a mixed reputation among customers. While the company offers a variety of insurance products and services, customers should carefully consider their options and read reviews before choosing a policy. Additionally, customers who experience issues with their policy or coverage should contact a Wellpoint representative to address their concerns.

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Frequently Asked Questions

What types of insurance plans does Wellpoint offer?

Wellpoint offers a broad spectrum of health insurance plans, spanning individual and family plans, employer-sponsored plans, Medicare plans, and Medicaid plans. This variety ensures that customers have diverse options to choose from, contributing to Wellpoint Medicaid reviews and overall Wellpoint reviews.

How can I get a quote for insurance from Wellpoint?

To obtain a quote for insurance from Wellpoint, you have two options: you can visit their website or engage with a Wellpoint representative directly. To ensure the accuracy of the quote, it’s essential to furnish details such as your age, location, health background, and the specific type of coverage you’re interested in. Additionally, if you’re seeking information about Breckpoint Insurance or searching for dentists who accept Wellpoint insurance, you may find it beneficial to reach out to Wellpoint directly or explore their online resources.

What discounts and cost-sharing programs does Wellpoint offer?

Wellpoint presents various discounts and cost-sharing programs, such as discounts for healthy behaviors, age-based discounts, and income-based discounts. Customers seeking more information on available discounts and cost-sharing programs can contact a Wellpoint representative or visit the company’s website, including resources like Solid Quote Health Insurance reviews found on site:www.dev.usinsuranceagents.com.

What is Wellpoint’s financial strength rating?

Wellpoint has received a BBB+ rating from A.M. Best and an A- rating from S&P. These evaluations demonstrate the firm’s robust financial position and its capability to fulfill financial commitments to clients. This information might be particularly useful for individuals comparing ratings, such as those researching Humana Insurance reviews BBB or Metlife Dental reviews BBB.

What states does Wellpoint offer insurance in?

Wellpoint provides insurance solutions in numerous states throughout the US, such as California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, Ohio, Virginia, and Wisconsin. Nevertheless, the precise array of products and services accessible may fluctuate depending on the particular state. If you need assistance, you can contact Wellpoint’s customer service number. Additionally, reviews for Strong Point Life Services are available for your consideration.

Is Wellpoint a good insurance provider?

Wellpoint Health Insurance is widely recognized as a trustworthy insurance provider, delivering a diverse array of insurance options and solutions. Nonetheless, individual encounters can differ significantly, underscoring the importance of conducting thorough research and reviewing feedback to ascertain its alignment with your particular requirements. Additionally, examining Wellpoint insurance card details can provide valuable insights into coverage specifics.

Does Wellpoint cover chiropractic care?

Wellpoint’s provision of coverage for chiropractic care hinges on the particular insurance plan in question. It’s advisable to thoroughly examine the plan specifics or reach out to Wellpoint directly to ascertain the extent of coverage. For insights into the range of services covered by Wellpoint and to explore their network, consulting Wellpoint Care Network reviews could offer valuable perspectives. Moreover, for inquiries related to claims or policy details, obtaining information such as the Wellpoint claims address would be beneficial.

Does Wellpoint offer dental insurance?

Yes, Wellpoint provides dental insurance as part of its insurance products and services. Dental coverage may be offered as standalone plans or as part of comprehensive health insurance plans, catering to the needs of Wellpoint dental providers and individuals seeking Wellpoint dental insurance.

Does Wellpoint provide vision coverage?

Yes, Wellpoint’s vision insurance may encompass eye care benefits such as eye examinations, corrective eyewear like prescription glasses, and contact lenses.

What are the BBB reviews for Farmers Insurance?

You can locate Better Business Bureau evaluations for Farmers Insurance by visiting the BBB website. These assessments encompass customer grievances, ratings, and pertinent details. This holds true for Wellpoint Insurance Providers and Wellpoint Blue Cross Blue Shield.

Does Wellpoint operate in California?

Yes, within California, Wellpoint functions under the label Anthem Blue Cross. Their services encompass health insurance options tailored for individuals, families, and employers residing in the state. If you require assistance, you can reach out to the Wellpoint company for inquiries, including the Wellpoint claims phone number.

What is WGS Wellpoint?

WGS Wellpoint could denote a distinct sector or service offered by Wellpoint, yet without additional details, furnishing precise information proves challenging. For further insights, exploring the content available on www.wellpoint.com or specific references to Wellpoint therapy may provide clarity.

What is Wellpoint’s involvement with Washington Apple Health?

Wellpoint’s association with Washington Apple Health could indicate its engagement in delivering Medicaid services within the state of Washington. Additionally, if you need assistance beyond typical wellpoint customer service hours, you can reach out to their customer service team using the provided wellpoint customer service phone number.

What is Wellpoint Washington?

Wellpoint Washington could signify Wellpoint’s activities or provisions within the state of Washington, encompassing its health insurance options and networks of healthcare providers. This may include services related to Wellpoint Dual Advantage and Wellpoint Elevance.

How about Wellpoint Medicaid in Texas?

Reviews for Wellpoint Medicaid in Texas may also be accessible online. Experiences of customers with Wellpoint Medicaid in Texas may vary, emphasizing the significance of scrutinizing reviews and conducting thorough research before making decisions concerning Wellpoint Texas Inc.

Is Wellpoint Insurance available in Washington State?

Yes, the Wellpoint Life and Health Insurance Company extends its services to Washington State, providing a spectrum of health insurance options tailored for individuals, families, and employers within the area. For inquiries, you can reach out to the Wellpoint Insurance provider via phone.

Where can I find a doctor through Wellpoint?

You have the option to locate a healthcare provider within Wellpoint’s network by utilizing their online directory of providers, a feature commonly accessible on their official site. Alternatively, if you require aid in finding a doctor within your vicinity, you can reach out to their customer service department for assistance. This way, you can access Wellpoint’s extensive network of healthcare professionals, ensuring you receive the care you need. For more details, you can explore wellpoint medicare advantage reviews or reach out to Wellpoint Medicare provider phone number for direct assistance.

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Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

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